Volkswagen of Streetsboro

Great experience First let me state that I appreciated the young sales person Alex. The overall experience was excellent. The used 2016 Tuscon we bought...only ca First let me state that I appreciated the young sales person Alex. The overall experience was excellent. The used 2016 Tuscon we bought...only came with 1 key FOB...and that's really not acceptable for a $16,000 purchase. Had to drop $300 on a new one and programming right out of the gate. More

Great buying experience Ish was a great salesman to work with! Fast and easy buying experience. I got a great price on my 2017 Nissan Rogue SL AWD Ish was a great salesman to work with! Fast and easy buying experience. I got a great price on my 2017 Nissan Rogue SL AWD More

Pleasant experience Our experience with Alex was fantastic. He was extremely patient with our questions, considered our needs, and thoroughly explained the vehicle. I wou Our experience with Alex was fantastic. He was extremely patient with our questions, considered our needs, and thoroughly explained the vehicle. I would recommend him/the dealership to any VW seeker! More

Purchase of used vehicle Ish Dejesus was phenomenal. He made things easy and painless with open communication and fast results. Very friendly and willing to work with our budg Ish Dejesus was phenomenal. He made things easy and painless with open communication and fast results. Very friendly and willing to work with our budget. More

Great customer service Great speedy service, highly recommend buying a car from Ish! Test drive was great plus great car buy experience. Would come back in the future. Great speedy service, highly recommend buying a car from Ish! Test drive was great plus great car buy experience. Would come back in the future. More

Fantasic Leasing Experience My wife and I leased a new Tiguan and we cannot say enough about Chris Resek and his team. No games or tricks - just clear, up front pricing and a gre My wife and I leased a new Tiguan and we cannot say enough about Chris Resek and his team. No games or tricks - just clear, up front pricing and a great attitude. Also, their service shop might be the cleanest I’ve ever seen! More

One happy customer! We were looking for a no-frills decent used vehicle and we found it (and more!) in the 2013 VW Jetta. Antoinette was friendly & knowledgeable without We were looking for a no-frills decent used vehicle and we found it (and more!) in the 2013 VW Jetta. Antoinette was friendly & knowledgeable without the pressure-to-buy one usually anticipates from a car dealership. Everyone we dealt with was courteous. Very pleasant experience all-around. Thank you! More

We loved our buying experience! We're thrilled with our car! Antoinette was helpful, knowledgeable, and efficient. We bought a 2016 VW Jetta with "technology" and "connectivity." This was an upgrade from the c Antoinette was helpful, knowledgeable, and efficient. We bought a 2016 VW Jetta with "technology" and "connectivity." This was an upgrade from the car we thought we wanted, but after driving it, we knew that we'd found a luxury car at a very reasonable price. We loved Antoinette's no-pressure approach. She gave us all the information we needed to know to help us make our decision. The process of financing the car went very smoothly with Chris Stevenot, the Sales Manager, guiding us through the process. The dealership was clean and comfortable. Everyone we met was friendly and courteous. We couldn't be more pleased. More

Outstanding from the start! Right as you walk in the atmoshphere the dealership brings is perfection. I was greeted by a lady at the front desk and then by the dealer who eventua Right as you walk in the atmoshphere the dealership brings is perfection. I was greeted by a lady at the front desk and then by the dealer who eventually sold me the car. From the beginning Antoinette was very polite and knowledgable in helping me pick out my first car. She worked very hard helping me get the price I needed and the right car and color I wanted. She was polite and patient through the whole process and not pushy at all likenither dealers in the area. I would highly recommend coming to this dealership where you are guaranteed perfection. More

Bait and Switch??? On Saturday I drove a a CC Lux. Nice car with a small alignment issue that the dealer agreed to repair but only AFTER purchasing the vehicle. The pri On Saturday I drove a a CC Lux. Nice car with a small alignment issue that the dealer agreed to repair but only AFTER purchasing the vehicle. The price listed for the vehicle was $18,900 on their website with 41,800 miles. The price was as noted on their website; however, the mileage was just shy of 45,000 miles. Fast froward to today (Monday), I called Rodney B. to discuss making an offer on this vehicle. I offered $18,200 and agreed to place a deposit immediately by credit card to get the alignment repair started. At that time, Rodney stated they had adjusted the price to $19,300 and that the dealer would not go below the Saturday sticker price. What really upset me more was when I verified that price on their website. Sure enough they had adjusted the price upwards as he stated....what they failed to adjust was the addition of the 3,000+ miles. This truly seems like a dealer that had some interest in a vehicle and decided to try and make a few extra dollars. If they were just updating information, would you not also ensure complete accuracy. Its not like the dealer doesn't know that its staff is driving their used cars. It borders on false advertising! In addition, a little research seems to support the theory that Volkswagen is using a lower quality tire. There seems to be a significant number of owners reporting excessive tire noise, vibration and wear of their rear tires. The exact problem (a rear end vibration) that this dealer claims to be a rear alignment issue that they'll only repair after it is sold. More