Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Streetsboro
Streetsboro, OH
194 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 194 reviews
March 12, 2021
Worst communication. Sales manager confirms one thing whilst sales person confirms otherwise. Lack of consistency. Also does not accept outside financing? Stay away from this dealership. whilst sales person confirms otherwise. Lack of consistency. Also does not accept outside financing? Stay away from this dealership. More
by Aamir
Employees Worked With
Noah Howard, Zach Loska
March 01, 2021
The internet sales staff was a little slow to respond, but once I got connected to Sarah Pape, she was fantastic, and we made a deal via phone and email within an hour. When I arrived at the dealership, but once I got connected to Sarah Pape, she was fantastic, and we made a deal via phone and email within an hour. When I arrived at the dealership, everyone was friendly and helpful and the SQ5 was just as it had been represented online. I travel to get the car I want, and have bought cars in multiple cities in multiple states, and the people at VW of Streetsboro made this transaction easier than most. Next time I'm shopping for a vehicle, I'll definitely check their inventory first. More
by tnarch
Employees Worked With
Sarah Pape
January 17, 2021
Stephanie was awesome! Great experience and my 3rd VW SUV. Wanted to pull ahead due to parts delay in acquisition. They were happy to oblige SUV. Wanted to pull ahead due to parts delay in acquisition. They were happy to oblige More
by levrorider
Employees Worked With
Stephanie Hernandez
December 31, 2020
I recently purchased a 2020 vehicle from this dealership, bought the car, took it home and thought things were good. TWO months later, I still have not received the title to the car - temp tags have expired bought the car, took it home and thought things were good. TWO months later, I still have not received the title to the car - temp tags have expired and now I cannot drive it legally. I call the dealership - REPEATEDLY. No body returns calls. When I do get ahold of someone, they say they will call me back with more info. They say "they promise" to call back. Guess what, the call does not come. Not just once, twice - multiple times. They are interested in the sale. You get all kinds of calls then. They are not interested in servicing you after the sale. This goes right up to the General Manager who I was told I would get a call from, guess what - never happened. I have a $250,000 car I cannot drive and they could care less. Watch yourself, again, their great on the sale - not after the sale. So disappointed. More
by Avandyken3
Employees Worked With
Tyler Awad
December 22, 2020
I had the pleasure of working with Robert Wells during my most recent visit and purchase from the VW Streetsboro dealership. I very much enjoyed working with Robert, he was professional, knowledgeable and pe most recent visit and purchase from the VW Streetsboro dealership. I very much enjoyed working with Robert, he was professional, knowledgeable and personable. Robert took me step by step through the finance process, answering all my questions along the way. Robert exceeded my expectations when he simplified and streamlined the entire finance process by using a tablet and electronic signatures. I will ask for Robert the next time I visit the dealership to purchase a vehicle. More
by William M.
Employees Worked With
Robert Wells
December 21, 2020
I worked with Hunter during my recent used car purchase from the VW of Streetsboro dealership. Hunter was very professional, knowledgeable and easy to work with. I've purchased other vehicles previously, from the VW of Streetsboro dealership. Hunter was very professional, knowledgeable and easy to work with. I've purchased other vehicles previously, however with Hunter's help the process seemed much easier this time. Based on my great and positive experience, I will not only recommend this dealership to my family and friends, I will definitely visit this dealership in the future for my next vehicle purchase. More
by William M.
Employees Worked With
Hunter
December 15, 2020
Noah Howard was excellent! He was professional, kind, patient, and honest. He went above and beyond anytime the opportunity presented itself! I will always recommend this dealership. Thank you Noah! patient, and honest. He went above and beyond anytime the opportunity presented itself! I will always recommend this dealership. Thank you Noah! More
by Blythe8
Employees Worked With
Noah Howard
December 14, 2020
I love my new Jeep and the customer service I received. Brittany was amazing, making sure everything I needed was done promptly! She made this the best “car buying” experience I’ve ever had in my life. I h Brittany was amazing, making sure everything I needed was done promptly! She made this the best “car buying” experience I’ve ever had in my life. I highly recommend Volkswagon of Streetsboro...don’t forget to ask for Brittany!! More
by Brandic5576
Employees Worked With
Brittany, Rachelle Holzheimer
December 12, 2020
Me and my wife had a great Experience. The car salesman was Robert, he did a wonderful job was very friendly and we ended up leaving with the vehicle he's good at what he does. was Robert, he did a wonderful job was very friendly and we ended up leaving with the vehicle he's good at what he does. More
by Tanktrina0203
Employees Worked With
Robert Wells
November 30, 2020
My husband and I took 2 cars home. Thank you for helping us get matching Tiguans. We love them. Work with Tamara!!!! We got one new and one used us get matching Tiguans. We love them. Work with Tamara!!!! We got one new and one used More
by Happiest customer
Employees Worked With
Tamara Collins
