Volkswagen of Salem - Service Center

I paid about $200. 00 to be told what was wrong with the car. The office was great. They kind of fixed the fender by pushing it back in place but did not use anything to 00 to be told what was wrong with the car. The office was great. They kind of fixed the fender by pushing it back in place but did not use anything to secure it. I will be going to another mechanic because I was told by VW it would be $800.00 to fix. My mechanic told me no more than $$400.00 to fix. Thank you More

I always get great service here, everyone is very friendly. I would definitely recommend it! friendly. I would definitely recommend it! More

I brought my Audi to be serviced and the Service Rep was not honest with me. Then they forgot to tighten the oil plug and I had to have my car towed They did not offer to reimburse me or anything. I had t not honest with me. Then they forgot to tighten the oil plug and I had to have my car towed They did not offer to reimburse me or anything. I had to do all the clean up etc. So very disappointed More

Great customer service at the service center! Bought a used car that has had a tremendous amount of problems after only 6 months of ownership Bought a used car that has had a tremendous amount of problems after only 6 months of ownership More

Incredible service, friendly service writer and making sure everything is great Kind, friendly, caring and really personable sure everything is great Kind, friendly, caring and really personable More

Good digital experience and communication. Not as attentive in person. However they are friendly and knowledge. Not as attentive in person. However they are friendly and knowledge. More

Very professional. They knew their product well. They were easy to negotiate with and did the financing in a timely manner. They knew their product well. They were easy to negotiate with and did the financing in a timely manner. More

Good service and provided a vehicle while we We had errands to do while the car was getting serviced errands to do while the car was getting serviced More

I appreciate David in service Even though I was promised a car and then they didn't have one, I was given a ride to and from work a car and then they didn't have one, I was given a ride to and from work More

The staff is always friendly, courteous, and explains repair issues clearly. Waiting room is clean, but could use more heat. repair issues clearly. Waiting room is clean, but could use more heat. More