Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
509 Reviews of Volkswagen of Salem - Service Center
Sort by
August 26, 2024
I’ve always had good luck at this dealership. Having owned several VW’s I’ve been there before this made it easier to check out one of there used vehicles. Richard was a straightforward salesman Having owned several VW’s I’ve been there before this made it easier to check out one of there used vehicles. Richard was a straightforward salesman and very easy to work with and responsive to messages. More
by zero
Verified CustomerEmployees Worked With
Richard
August 26, 2024
The service department did a good job 👏 and was timely as I was planing a trip out of state even washed the car with a oil change. Thank you as I was planing a trip out of state even washed the car with a oil change. Thank you More
by FODNESS05
August 26, 2024
Has been a pretty positive experience each time like how they communicate throughout the visit they communicate throughout the visit More
by RICK.MORANDI
Employees Worked With
August 25, 2024
Problem wasn’t solved and was walked away from when bringing up another problem I received after service was done. Bad communication and bad service bringing up another problem I received after service was done. Bad communication and bad service More
by Jsua
August 24, 2024
Great job. Helped with the best deal, and gave us information and paper work on how to solve problems with vehicle. Helped with the best deal, and gave us information and paper work on how to solve problems with vehicle. More
by Dan Goff
August 23, 2024
It was easy to make the appointment. Everything smoothly and all services were explained to me Everything smoothly and all services were explained to me More
by LIBBYMOORE
Employees Worked With
August 22, 2024
Fast, attentive, focused and aware of my needs. Provided great work when they promised, provided rides and a smile. Provided great work when they promised, provided rides and a smile. More
by LHART704
August 21, 2024
Salem VW is a great place. The service manager Greg Bell and his team give me the best service on my car. It's almost like I've done the work myself! A special shout out to Col The service manager Greg Bell and his team give me the best service on my car. It's almost like I've done the work myself! A special shout out to Collin in the shop. Collin is the one that works on my car 99% of the time. More
by GKUSCHNICK
Employees Worked With
August 21, 2024
Love these guys! So friendly! Also, I messed up on my appointment date and I came in on the wrong day. They went ahead and just squeezed me in. <3 thank you gents! Al So friendly! Also, I messed up on my appointment date and I came in on the wrong day. They went ahead and just squeezed me in. <3 thank you gents! Also, it helps they have refreshments while I wait. More
by MLOCKWOOD89
Employees Worked With
Don't remember. Gents at the service counter
