Volkswagen of Salem - Service Center

Experience was to long, felt a little pressure on buying car, but in the end all good car, but in the end all good More

They did what they said they were going to do and no charges to me. I bought 2 cars there a 2018 Passat and a 2020 King Ranch truck. They've been nothing but good to me! To be fair my memory is not good charges to me. I bought 2 cars there a 2018 Passat and a 2020 King Ranch truck. They've been nothing but good to me! To be fair my memory is not good at all. I don't recognize or recall who my sales people were, nor the finance people, or the service dept people. Please look them up for me and score them all at the highest rating possible. Thank you in advance Jon Shipley, Dallas Oregon More

Great people to work with walked me through the process fairly headache-free only a few things that I didn't understand stress me out but me end it all worked out and they were great to work with thanks so fairly headache-free only a few things that I didn't understand stress me out but me end it all worked out and they were great to work with thanks so much More

I left my car overnight. They were going to check/fix an electrical problem, and rotate the tires. After 30 hours of not hearing about the progress of the repairs, I star They were going to check/fix an electrical problem, and rotate the tires. After 30 hours of not hearing about the progress of the repairs, I started calling and texting. No answers. I finally picked up my car. They gave me no explanation why they didn't work on my car. More

I experienced a Clean environment, friendly staff, and amazing service while at the service department. amazing service while at the service department. More

Great people, both in leadership and worker bees. No high pressure fridendly, and large inventory with some really nice cars. No high pressure fridendly, and large inventory with some really nice cars. More

I was very pleased when they did the right thing and corrected both the paint issues we had identified, but went above the original scope and included issues we hadn’t discovered until after the deal wa corrected both the paint issues we had identified, but went above the original scope and included issues we hadn’t discovered until after the deal was closed. More

Very helpful and fast, but too expensive. Was charged for an oil change even though it was supposed to be free and I didn't realize until I got home. Was charged for an oil change even though it was supposed to be free and I didn't realize until I got home. More

Horrible. Parts are overpriced. Technician shotgun parts until problem is fixed. Quoted 3k. Fixed issue with less than 200. Do not recommend. Parts are overpriced. Technician shotgun parts until problem is fixed. Quoted 3k. Fixed issue with less than 200. Do not recommend. More

Lack of customer service. Won’t ever answer calls or return calls. Won’t call about after not having an answer for your call. Very rude! Won’t ever answer calls or return calls. Won’t call about after not having an answer for your call. Very rude! More