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Volkswagen of Salem
Salem, OR
720 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 720 reviews
October 27, 2024
Fantastic service at Salem vw service department. Greg Bell, Josh and service team take good care of customers and the cars they service. Professional, friendly and fix the cars right the first tim Greg Bell, Josh and service team take good care of customers and the cars they service. Professional, friendly and fix the cars right the first time. Thank you. More
by CARROLLK22
Verified Customer
October 27, 2024
Sent it in for warranty work. Had to order a part that would arrive “Monday at the latest”. They assured me they would call me. We went to get the car in the meantime and upon pic Had to order a part that would arrive “Monday at the latest”. They assured me they would call me. We went to get the car in the meantime and upon pickup, they had lost my keys. Nobody knew where they were. 20 minutes later they found them. Nevermind it made me late to get my daughter to her game…that’s a big deal. Monday comes and goes and no call. I give it a few more days and still no call. I call in and get the usual, “it should be here any day”. Nearly three weeks had passed, I call again and the part is in. I asked why they hadn’t called and they said, “it just got here”. LOL! No apologies. They fix the problem and we are thrilled with that! Upon pick up, nobody is there. I wander around for 15 minutes and there is not a soul at the dealership. I was thankful for the free coffee I guess. I’m thankful it is fixed and I just wish Salem had a VW dealership I could feel good about. I’m not asking for a lot, just the most basic of customer service. More
by DM
Employees Worked With
I’m not sure who helped me.
October 26, 2024
Had a ten am appointment. Left my cat there for over two hours. Came back and waited another two hours. Worst service there yet. Left my cat there for over two hours. Came back and waited another two hours. Worst service there yet. More
by KELLYHESS13
October 26, 2024
Kaulin was able to make the deal happen and get us in to a great new to us car! Thanks so much for all of your help and staying late to make sure we were all taken care of! a great new to us car! Thanks so much for all of your help and staying late to make sure we were all taken care of! More
by THOMAS.J.PETERSON1988
October 25, 2024
The dealership had our car more than we did in the first 2 weeks that we owned our car. 2 weeks that we owned our car. More
by JAE.SERRANO
October 25, 2024
The service center was great. Devin, my representative, went above and beyond to take care of my needs. He is someone I will always recommend! Devin, my representative, went above and beyond to take care of my needs. He is someone I will always recommend! More
by Angelina Sandoval
Employees Worked With
Devin
October 24, 2024
Great service would recommend everyone to go Volkswagen dealership service of Salem Oregon great people dealership service of Salem Oregon great people More
by ADANFLORES1993
October 23, 2024
Took care of the problem in a pleasant and professional manner. Very satisfied with the service. manner. Very satisfied with the service. More
by POLAR3ICE
October 20, 2024
The level of professionalism and customer service at Vw of salem is next level. I will be purchasing more vehicles from them in the future! of salem is next level. I will be purchasing more vehicles from them in the future! More
by ROBERTSMITH260
