Volkswagen of Salem

I'm very satisfied with the professionalism and willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will defin willingness to go the extra way to answer my questions. Every time I called the service department they always responded respectfully. I will definitely would recommend VW of Salem to everyone I know and I will be returning again when needed. More

My sales rep was Eric Textrum and my Financial man was Nathan Miklin. I have to say that my experience was nothing but pleasurable and their professionalism was really appreciated. They also both cared ve Nathan Miklin. I have to say that my experience was nothing but pleasurable and their professionalism was really appreciated. They also both cared very much about making sure I was happy and would not let me settle on anything unless it was really what I wanted. They both worked very hard to meet my requests both in the type of vehicle I was looking for and financial constrictions. Both were very personable and quickly offered answers to any questions I had. There was never a doubt that they really took their jobs seriously and had pride in what they do. I enjoyed talking with them. More

Tony was wonderful to work with. Mike in finance made everything easy and understandable. This was the most pleasant car buying experience we've ever had. everything easy and understandable. This was the most pleasant car buying experience we've ever had. More

Daniel was and excellent salesman he was knowledgeable kind and easy to work with. Great to negotiate with he worked for us. Fransisco who assisted yes we get two because we are special was also amazing, kind and easy to work with. Great to negotiate with he worked for us. Fransisco who assisted yes we get two because we are special was also amazing, and they made sure we weren't there forever. More

They were wonderful to work with while my car was in getting repairs done. The “texting” was very convenient. They were very prompt to reply if I had questions. getting repairs done. The “texting” was very convenient. They were very prompt to reply if I had questions. More

The best car buying experience I have ever had! My salesman Jerome Coleman worked so hard to get me the exact car I wanted! He went over and beyond to make my car buying experience great. Then Mike Br salesman Jerome Coleman worked so hard to get me the exact car I wanted! He went over and beyond to make my car buying experience great. Then Mike Brown in their finance department helped us get the extra things we wanted at a great price and best rate. I will recommend to all my friends and family to buy a car here. A Big thank you to Salem Volkswagen, keep up the fantastic work! More

Everyone from the sales manager to the salesman to the finance manager where very friendly and helpful. The experience was very pleasant. Would recommend to friends. finance manager where very friendly and helpful. The experience was very pleasant. Would recommend to friends. More

Eric was upfront, kind, and super respectful. He listened to what I had to say and catered to my needs as a customer. He had the two trucks I requested to see from the website up front and ready to test driv to what I had to say and catered to my needs as a customer. He had the two trucks I requested to see from the website up front and ready to test drive before I arrived at the dealership. When one of them didn't meet my expectations, Etic then helped me search other trucks that fell within my parameters before I finalized my decision. I found the perfect truck. There were NO sales gimmicks.There was no Bait and Switch. There was Zero xxxxxxxx. Just upfront and genuine honesty and care for the customer. The entire dealership went above and beyond to make my experience low stress and enjoyable. More

I was treated extremely well and never felt pressured. I came in to look at a 2017 Jetta SEL that I was very pleased with. But then I asked what I would gain with a newer model and ended up with a 2020 Jett came in to look at a 2017 Jetta SEL that I was very pleased with. But then I asked what I would gain with a newer model and ended up with a 2020 Jetta SEL premium that I left with, with a smile on face! What a pleasant surprise to find that they delivered my car, filled with a tank of gas, to my home in Beaverton. It arrived about 20 minutes after I got home. I would definitely recommend this dealership to others! More

Gregg is absolutely phenomenal. He greets me on a first name basis (even more impressive when everyone is wearing masks) and goes out of his way to deliver personal, fast, and customer-friendly service eve name basis (even more impressive when everyone is wearing masks) and goes out of his way to deliver personal, fast, and customer-friendly service every single time. Gregg is a model example of the long lost art of "customer first" service. I will bring my car to VW of Salem every time for service as long as Gregg works there. More