Volkswagen of Salem

Terrible experience. I prearranged to see cars. Drove from Portland to Salem- an hour drive. They showed us the car; we test drove it and like it. Then they told us that the car was already sold. Asked t from Portland to Salem- an hour drive. They showed us the car; we test drove it and like it. Then they told us that the car was already sold. Asked to see other cars; but sales person did not show much interest. We just drove back to Portland. Lost 4 hours of life that I will never get back. Avoid this dealership; there is reason they have low scores. Save yourself stress and misery. More

The on-line process and immediate contact from the dealership gave me a lot of confidence, and set me at ease about moving forward with the purchase. My Sales rep Dane went far and above my previous dealership gave me a lot of confidence, and set me at ease about moving forward with the purchase. My Sales rep Dane went far and above my previous car buying experiences to make the vehicle everything I expected it to be. I would go back to them again for my next new car. Thank You Dane and Andrew! Brian Ball Process Engineer SIERRA PACIFIC WINDOWS A Division of Sierra Pacific Industries SierraPacificWindows.com More

I called Madiba Thompson about a specific car, we talked about, did a test drive, showed it to the Mrs. ---GAME OVER--- Madiba is a pro and an asset to Lithia VW/Salem. Not to mention probably the most p about, did a test drive, showed it to the Mrs. ---GAME OVER--- Madiba is a pro and an asset to Lithia VW/Salem. Not to mention probably the most painless F&I experience EVER with another pro like Alex Alvarado. Thanks guys! More

Tony was GREAT!! He was so patient and friendly. I definitely attribute some of his excellent knowledge about the vehicle and cars in general to my decision to buy the vehicle. I’ve already referred c definitely attribute some of his excellent knowledge about the vehicle and cars in general to my decision to buy the vehicle. I’ve already referred coworkers to Volkswagen of Salem and told them to ask for Tony. More

Very friendly staff, made the whole ordeal very pleasant The salesman was energetic without being pushy or annoying, He was a great help in every step and made me feel comfortable throughout the process. The salesman was energetic without being pushy or annoying, He was a great help in every step and made me feel comfortable throughout the process. More

Recall on 2019 Atlas very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed tim very professional staff. and friendly. Work was done on a timely basis . Greg and Joe have always been great to work with . It makes for relaxed time when I have gone in there. More

Easy process, mutual interest in getting deal done, no run around or hidden fees in price. Emailed a few questions before going down. They answered quickly and emailed sticker from specific car I wanted run around or hidden fees in price. Emailed a few questions before going down. They answered quickly and emailed sticker from specific car I wanted. Covid deals just made the opportunity right. I already sent another person there and they bought a car too. More

Ask the salesman about two different cars drove an hour and a half to get there and he said both were sold I’m finding that hard to believe definitely felt like I was lied to. Especially because I have tex and a half to get there and he said both were sold I’m finding that hard to believe definitely felt like I was lied to. Especially because I have text messages of him saying he would hold onto the keys for me. Extremely dissatisfied More