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Volkswagen of Salem
Salem, OR
729 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 729 reviews
October 22, 2023
I purchased a vehicle based on the 150+ point inspection. Immediately after purchase I found out the dome lights were not working, the gas gauge was not working (I just assumed it was near empty- which it wa Immediately after purchase I found out the dome lights were not working, the gas gauge was not working (I just assumed it was near empty- which it was, at my test drive) and the door locks seem to be malfunctioning. There’s a shake when I drive over 60, I was not allowed a test drive to hit these speeds. There’s also a knocking noise when the car starts up. When I informed the dealership of these problems they simply forwarded me to their service department to get a quote on the repairs. The car was also very dirty and poorly detailed. Overall it feels like a 1/2 rate job that I’d expect from a no-name dealer. More
by JESSIJAMESMARSHALL
Verified CustomerEmployees Worked With
Anthony
October 16, 2023
Justin was very helpful and attentive. He kept us informed as the delivery was delay several times. He kept us informed as the delivery was delay several times. More
by HAMALCR
October 16, 2023
Great customer service. They took care of my auto issues and explained everything with no unexpected charges when it came time to pay. They took care of my auto issues and explained everything with no unexpected charges when it came time to pay. More
by MAC12
October 15, 2023
They are a great team and friendly. Super caring. Only team I trust with my cars. Super caring. Only team I trust with my cars. More
by AMKOLANIAK
October 14, 2023
Excellent costumer service. Had to get a quote on tires and previously got my brakes done Had to get a quote on tires and previously got my brakes done More
by ADAMRASTAETTER1
October 11, 2023
Courtesy is the first word that comes to mind when describing the service provided from this dealership. describing the service provided from this dealership. More
by RANDYFELLOWS3892
October 04, 2023
Stephen, my mechanic, and Greg, running the service office, are the reasons I drive 65 miles into this dealer for continued maintenance of my VW. office, are the reasons I drive 65 miles into this dealer for continued maintenance of my VW. More
by JOANIEIS
Employees Worked With
October 04, 2023
Setting up my appointment had its challenges, but once I was in, the process was smooth as silk and way faster than I expected. was in, the process was smooth as silk and way faster than I expected. More
by CERDMANCZYK
October 02, 2023
Service and personnel were outstanding . Although the job took more time than was expected. You know Although the job took more time than was expected. You know More
by GMONY503
