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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
730 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 730 reviews

November 06, 2023

Great service, helpful and direct. We really enjoyed working with Sam and David to go home with a great vehicle and a great deal. More

by JENNIFER.LUCKMAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam and David
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Nov 06, 2023 -

Volkswagen of Salem responded

Thank you for sharing your experience with us, Jennifer! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 06, 2023

So glad I found this dealership. Unlike other VW dealerships in Oregon, this one never disappoints and they always go out of their way to help More

by GOOBERPEA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2023 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

November 04, 2023

Easy, streamlined and pleasant process. No bull and great price on new vehicle. Will definitely be back for my next purchase. Thank you Salem VW! More

by THSEESTEDT
Recommend Dealer
Yes
Employees Worked With
Jason Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Volkswagen of Salem responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

November 04, 2023

We went through a large array of cars and even found one that met our criteria quite well. We didn't end up getting a car here but only because we found a more favorable car somewhere else. The service here More

by aidantilgner02
Recommend Dealer
Yes
Employees Worked With
Anthony
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Nov 05, 2023 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Aidan, and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 31, 2023

I'm not very pleased with the service department on a car we brought in. They kept it way too long and even after they said it was fixed, it wasn't. We traded it on the spot. I also don't feel we got a More

by DIANALEELOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brendon Braff
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Nov 04, 2023 -

Volkswagen of Salem responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 31, 2023

Way better then capital dealer group. Fast easy. No fuss experience. Would some back again. Definitely going to recommend to my friends and family More

by JOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Volkswagen of Salem responded

Joe, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 31, 2023

Tayler Barker and Matt Toreson helped me purchase my new Tiguan and were both so helpful! I will definitely go back when I am ready to purchase my next vehicle. More

by BROOKE.TORESON
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2023 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear that Tayler and Matt were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 28, 2023

See the answer before for the answer. Very frustrating not to have questions answered when I was told to text with any questions. More

by LADYFOXALLSTAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Quarels
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Nov 01, 2023 -

Volkswagen of Salem responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 27, 2023

My VW was used and not purchased from a VW company. It needed an inspection and lots of maintenance work. They completed the inspection and notified me of the work that needed to be done. The car is More

by BREAKS3223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Volkswagen of Salem responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 26, 2023

They came and got the car and didn’t charge me ! !great resource!! Awesome and great. More

by FARMERS111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David quarles
Report | Print
Oct 27, 2023 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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