Volkswagen of Salem

Always easy to work with. Always keeps me informed of progress. Always friendly. Drop off is always easy. I usually wait and work from the waiting area. And I'm not ever disap Always keeps me informed of progress. Always friendly. Drop off is always easy. I usually wait and work from the waiting area. And I'm not ever disappointed in the service to my vehicle. More

Fast and friendly service My questions were answered promptly I recommend them They do good work promptly I recommend them They do good work More

They provided very good service and informed me of everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very g everything they did and recommended for my car, most of all they provided a rental to make for the lack of a car for a period of time. Overall very good service. More

Dealer was good to work with and helped me to purchase the vehicle I was looking at in a timely manner. the vehicle I was looking at in a timely manner. More

Looking after me and my needs Perry, jessie, and micheal all helped me with with issues and i am greatful all helped me with with issues and i am greatful More

I am happy with the service i've received. And how they worked with me. Wish i was able to add $1000 down to reduce my payments even more?? overall service was great you have amazing team of p And how they worked with me. Wish i was able to add $1000 down to reduce my payments even more?? overall service was great you have amazing team of people who go out of their way to help me More

Tanner Case was a great sales person and has been available after the sale. The dealer sold me a vehicle with unsafe tires. The rubber was worn down to the core on the inside of both front tires. A available after the sale. The dealer sold me a vehicle with unsafe tires. The rubber was worn down to the core on the inside of both front tires. A front end alignment was not done. They signed the sales statement saying the tires were safe. They are not only not safe but illegal. I have reached out to the dealer through Tanner with NO response so far. The dealer had the car for a week after the purchase for detail and alignment. It doesn't look like it got either got done. 11/22/23 More

Several thing wrong. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. Drivers sun shade doesn't fold up completely. Rear hatch will not open with dash button. Probably more little things yet to be determined. More

When I brought my car in, nobody was there to greet me. I had to make iContact with someone to get them to speak to me after I had waited for a couple of minutes. When I brought the car in the service pers I had to make iContact with someone to get them to speak to me after I had waited for a couple of minutes. When I brought the car in the service person asked me if the part had been ordered for my car, how should I know I made the appointment? Isn’t that up to the service department? More

A very nice experience @ Volkswagen of Salem. Great atmosphere absolutely no pressure to buy the 🚘 that they want you to buy. Only the car that you want & the one that make sense & is realistic Great atmosphere absolutely no pressure to buy the 🚘 that they want you to buy. Only the car that you want & the one that make sense & is realistic for the buyer . they go the extra mile to get you the best deal . thanks Tanner & to all the ones @ the dealership that made it happen for us .. We will be back for our next purchase.. YOU CAN'T GO WRONG @ VOLKSWAGEN OF SALEM 😃👍👍👍 More