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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
736 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 736 reviews

February 05, 2024

Friendly customer service. Fairly quick. Clean building Thanks for the coffee. I enjoyed it. Thanks More

by ERINNAGOODWIN
Recommend Dealer
Yes
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Feb 06, 2024 -

Volkswagen of Salem responded

Erinna, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 04, 2024

Good price and very good vehicle in town. Highly recommend this dealer to peoples. Thank you More

by ROBERT.ESALDI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hohenshelt
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Feb 05, 2024 -

Volkswagen of Salem responded

Robert, thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 03, 2024

Very understanding and helpful They squeezed me in when I didn't have an appointment and fixed my car. Very appreciative More

by hockeygreat98
Recommend Dealer
Yes
Employees Worked With
David? I think his name was
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Feb 05, 2024 -

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

February 02, 2024

They were up front and honest about everything and they made our car buying experience quick and easy for us. We are happy customers! More

by SCHULTZ-JA
Recommend Dealer
Yes
Employees Worked With
Crystal, Tanner & Jesse
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Feb 02, 2024 -

Volkswagen of Salem responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new vehicle! We truly appreciate the opportunity to do business with you. Thanks for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

February 02, 2024

Brought in my car to get the clock spring fixed. It was done way faster than I thought it would be. More

by WP.EMAILS
Recommend Dealer
Yes
Employees Worked With
Some dude
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Feb 05, 2024 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 31, 2024

I recently had an issue with the spare tire on my VW Touareg while travelling and called this dealer and was encouraged to come in to solve my problem. The Service Department sluffed me off to Parts who More

by bradivens54
Recommend Dealer
No
Employees Worked With
Gregory Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Volkswagen of Salem responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Gregory Bell Service Manager gbell@lithia.com

January 31, 2024

All very guick and easy Not much else to say Best experience I've ever had More

by PLU698
Recommend Dealer
Yes
Employees Worked With
Brendon Braff
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Feb 01, 2024 -

Volkswagen of Salem responded

Thank you for choosing Volkswagen of Salem. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 29, 2024

They made something that I thought was very complicated, simple, and accessible to me Great service More

by Wbhatti1503
Recommend Dealer
Yes
Employees Worked With
A few people
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Jan 30, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Volkswagen of Salem are glad to have you as a customer. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 25, 2024

It was good My experience was good in Volkswagen in salem. Easy and smooth process More

by 3BOOD04.ALHASAN
Recommend Dealer
Yes
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Jan 25, 2024 -

Volkswagen of Salem responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

January 25, 2024

The most comfortable I've ever been car shopping. Completely transparent and took the extra time to go above and beyond with details. More

by CM927.BRESHEARS
Recommend Dealer
Yes
Employees Worked With
Chase Morgan
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Jan 27, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service during the purchase of your new vehicle. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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