Volkswagen of Salem
Salem, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great customer service. Gives you updates whike conducting your service and alliwz you to approve other items needing to be done. Gives you updates whike conducting your service and alliwz you to approve other items needing to be done. More
They let you know what they are going to do and what it should cost did not finding out my car had been parked on a vacant lot off site though the staff is courteous should cost did not finding out my car had been parked on a vacant lot off site though the staff is courteous More
Chase Morgan and Brendan B. (has the ivysaur figurine), are my go to guys. I fully trust them to do what's best for my needs and peremiters. Quality definitely shows as well as (has the ivysaur figurine), are my go to guys. I fully trust them to do what's best for my needs and peremiters. Quality definitely shows as well as dedication and care. We are 3 vehicles in and nothing but smiles. Thank you all! More
Very friendly, very helpful had a very great experience everyone was wonderful. Thank you Volkswagen everyone was wonderful. Thank you Volkswagen More
Professional staff with reliable communication. I asked my car to be ready at a certain time and it was ready as requested. I asked my car to be ready at a certain time and it was ready as requested. More
People at the dealership were nice and informative, got the truck I wanted,had some problems with the paperwork after but they made it better than right,I will buy here again the truck I wanted,had some problems with the paperwork after but they made it better than right,I will buy here again More
Kept me informed of my part that was getting prepared. Thought it was kinda spendy for a small plastic piece for my gas tank cover and paint. Otherwise thank you for getting it done. Thought it was kinda spendy for a small plastic piece for my gas tank cover and paint. Otherwise thank you for getting it done. More
Great service ! Everyone at volkswagen of salem is super helpful & friendly. I always deal with them when I need something. Everyone at volkswagen of salem is super helpful & friendly. I always deal with them when I need something. More
They appear to stand by the quality of their vehicles and services. We particularly took a liking to our sales consultant, because he didn’t give us a sales pitch! He was sincere and knowledgeable. services. We particularly took a liking to our sales consultant, because he didn’t give us a sales pitch! He was sincere and knowledgeable. More
My service guy was great! ! The service it self was horrible. Your mechanic called in sick. My appointment was Thursday. You had my car until Monday. On Friday I was told my oi ! The service it self was horrible. Your mechanic called in sick. My appointment was Thursday. You had my car until Monday. On Friday I was told my oil change was done but they did not know why the engine light was on. I would need to wait until Monday to find out. On Monday they told me they could not get the hood to open so the oil change was never done. I will not be retuning for any services moving forward. More