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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
737 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 737 reviews

April 29, 2024

Great service always super helpful and friendly. I love the wash at the end of service! More

by LEXIHUN_24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 28, 2024

If you looking to buy a car I would highly recommend Tanner as your salesman not only is he funny but honest More

by DFULLAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Case, Tanner
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Apr 29, 2024 -

Volkswagen of Salem responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 26, 2024

They don’t care about their customers and sold a vehicle that needed quite a bit of work saying that it was all checked out by their service department installed two new tires on all wheel drive when it sho More

by Camron
Service Communication
Recommend Dealer
No
Employees Worked With
Meredith, and the stupid Service department
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Apr 29, 2024 -

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 25, 2024

So over priced. I only go due to free lifetime oil changes, but it’s so over priced that I wouldn’t go there for service More

by B.NEWMAN148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I have no idea… maybe Josh
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Apr 28, 2024 -

Volkswagen of Salem responded

Thank you for your feedback. We will share your comments with the team. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 23, 2024

Very friendly and knowledgeable. It was also handled quickly so I wasnt without my vehicle for too long. More

by PORTOGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 23, 2024

I always feel like they care about me and my pocket book. They have been very pleasant to deal with. I appreciate this service group! More

by jypsy7thof7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 21, 2024

Everyone was very kind and attentive, even when they were busy. Not a horrible wait for their busiest day. More

by ELIZABETHAPOW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dema, Mike
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Apr 22, 2024 -

Volkswagen of Salem responded

Thanks, Elizabeth, for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 19, 2024

Brandon Braff was phenomenal. He had such a integrity and was so helpful. He's an awesome guy. More

by LAURELKIMBALL66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Braff
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Apr 19, 2024 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

April 19, 2024

The service department here is always great. They are efficient, on time and super friendly. More

by JENNINGS.TAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Volkswagen of Salem responded

Thank you, Tamara! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

April 19, 2024

They are very professional, courteous, and consider a customers time when helping them find what they need. More

by CHRISNMISSIVAUGHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hohenshelt
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Apr 19, 2024 -

Volkswagen of Salem responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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