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Volkswagen of Salem
Salem, OR
790 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 791 reviews
February 16, 2025
Sell cars that say “ok safety” and not true. Cars are not safe to drive. Cars are not safe to drive. More
by Luis
Verified Customer
February 15, 2025
The service center at Salem Volkswagen is great. They were efficient and quick and kept me abreast of their progress on my Jetta. They were efficient and quick and kept me abreast of their progress on my Jetta. More
by MICHAEL_MILANOVICH
February 14, 2025
Always great service! Appreciate how you are not pressured to pay for additional services. Have already recommended the service department to friends! Appreciate how you are not pressured to pay for additional services. Have already recommended the service department to friends! More
by HARSEN
February 10, 2025
Always friendly, considerate and knowledgeable people. We know they keep our older car in top shape! We know they keep our older car in top shape! More
by vpcats
Employees Worked With
February 10, 2025
The service department lost our key fob, damaged the driver side door panel and center console. It took them over a month to do the final service work needed. The finance department told us they wouldn’ driver side door panel and center console. It took them over a month to do the final service work needed. The finance department told us they wouldn’t submit our paperwork until we picked up the car but that was a lie and they submitted the paperwork 2 days after our test drive. This gave us a payment on a car we were not even in possession of. We were told we would get a reimbursement check for the lost key fob and part of the damage done to the center console but we still haven’t received any reimbursement. Overall very disappointed in the entire process, aside from the salesperson who was the only positive part of our experience. More
by Lucas White
Employees Worked With
February 10, 2025
Representative was super premier health with all aspects of the transaction would highly a recommend of the transaction would highly a recommend More
by J.ROBBIANSJR
Employees Worked With
February 10, 2025
The problem with the car was the heater for the DEF. Took 55 days to get the part and get it installed. Don't know if your company had tried too get it from the states , rather than Germany. Took 55 days to get the part and get it installed. Don't know if your company had tried too get it from the states , rather than Germany. More
by Dave
Employees Worked With
David.
February 06, 2025
Car they sold me broke down within 2 hours and then they kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have a kept my downpayment and didn't even give me a vehicle had to find my own ride home from Salem to Lebanon..worst dealership ever no wonder they have an F rating from the BBB More
by COBYISKING
