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Volkswagen of Salem
Salem, OR
739 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent.
It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean.
Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Verified Customer
June 12, 2024
There are some things they promise to do to the car. It’s been almost 3 weeks I have not heard from them nor do phone calls get returned. It’s been almost 3 weeks I have not heard from them nor do phone calls get returned. More
by REVEILLEBOB
June 12, 2024
The transportation by Uber or Lyft is great convenience feature and reduces stress and Great service from Greg feature and reduces stress and Great service from Greg More
by MICHAEL.JUDD
Employees Worked With
June 11, 2024
The only complaint I have is the state my car was in when took deliver of the car. Water spots all over the car, somewhat dirty and a spot by the gas cap area that will need a retailer to remove. Other than took deliver of the car. Water spots all over the car, somewhat dirty and a spot by the gas cap area that will need a retailer to remove. Other than that sale of the car was good and I love the vehicle. More
by BEEFYQUEENBKAY
Employees Worked With
Tanner and Bailey
June 10, 2024
Advisor was exceptional (Devin). Whomever the supervisor is was combative & a detriment to the dealership. The repair was substandard, & the problem made worse than it was when we br Whomever the supervisor is was combative & a detriment to the dealership. The repair was substandard, & the problem made worse than it was when we brought it in. We won't be back & wont be doing any business with them in the future (& I have owned nothing but VW's for more than 40 years). More
by ROBINROBER
Employees Worked With
Devin - 5 + stars, an asset.
June 10, 2024
I had a great experience while visiting. The sales person was very professional. I would really recommend. The sales person was very professional. I would really recommend. More
by ALFONSOVENTURA60
Employees Worked With
June 07, 2024
I go in with a specific issue and usually come out with more problems. This time, we replaced a headlight and the issue recurred; that is to say my new headlight is now out again mysteriously. I don’t know more problems. This time, we replaced a headlight and the issue recurred; that is to say my new headlight is now out again mysteriously. I don’t know if its a faulty wiring thing but this has happened before. Only place I know of that I usually end up getting actually screwed over. Will just be taking my VW out of town or finding a more thorough local mechanic. 3 Stars but only because the service manager has been kind in the past. More
by vw17phil
June 06, 2024
While buying our first EV we had a lot of questions and concerns Tanner gave us a lot of his time and patience while he answered our many questions. The whole process was very organized and the facility wa concerns Tanner gave us a lot of his time and patience while he answered our many questions. The whole process was very organized and the facility was nice. There were no snags in the paperwork and everything was explained. I did not feel manipulated or pressured. I was treated with respect. More
by PIERCE276
Employees Worked With
Tanner
June 06, 2024
We were treated very well with minimal wait time. We really liked Brandon our sales man. I would purchase here Hain. We really liked Brandon our sales man. I would purchase here Hain. More
by SWILBRICHT
