Volkswagen of Salem
Salem, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 739 reviews
When we arrived we weren’t greeted by anyone. Hung out in the lobby for around 15 mins and told some yee had an appointment with Brendan. Brendan wasn’t there so Richard filled in for him. Ric Hung out in the lobby for around 15 mins and told some yee had an appointment with Brendan. Brendan wasn’t there so Richard filled in for him. Richard was great to work with, he is honest and build trust with us before discussing any numbers with the car we purchased. We originally walked away as the interest rate wasn’t what we were expecting. Richard reached out to me the following day and was able to get me the interest rate I was wanting. We returned that day and completed the sale. Richard made that sale happen, if we didn’t have the trust built with him I wouldn’t have returned. I had already been in contact other dealers about other cars. More
Great customer service. Very informative. I got my vehicle back before the promised time. I will be back in the future, with my non Volkswagen vehicles. Very informative. I got my vehicle back before the promised time. I will be back in the future, with my non Volkswagen vehicles. More
Salespeople were very nice and not too pushy so the buying process was nice. Picking up the car was, unfortunately, a poor experience. They took a long time finding the temporary tags so I had to wait; buying process was nice. Picking up the car was, unfortunately, a poor experience. They took a long time finding the temporary tags so I had to wait; this was the day after it was supposes to be ready. Then, despite claiming they had just unplugged the EV, I drove away and discovered it had zero charge. Limped to a charger and was lucky I made it. More
The dealership and management were great, the only issue I had was the extremely limited amount we could put on our credit card. It didn't matter how good my credit score was, or the fact that the entire ca I had was the extremely limited amount we could put on our credit card. It didn't matter how good my credit score was, or the fact that the entire car was less than a quarter of my credit limit. More
Fast and Professional and went above and beyond what I was expecting. Service manager is great was expecting. Service manager is great More
We had an easy, enjoyable experience with Volkswagen of Salem and I recommend them for anyone shopping for VWs. Salem and I recommend them for anyone shopping for VWs. More
Brought my car in to get a key fob programmed to my car had great service had great service More