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Volkswagen of Salem

Salem, OR

4.3
739 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 739 reviews

July 29, 2024

Pretty pleased with my experience there! No one was pushy and they were all really chill! Not to mention when I couldn't find the salesmen that I was talking to another one came and helped m More

by A.COURTNEY.56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Kotenko
Jul 30, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 29, 2024

This dealership went above and beyond to help me get into a new car. The sales representative brendon was top notch. More

by THOMASAMIKUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon braff
Jul 30, 2024 -

Volkswagen of Salem responded

Thank you, Thomas! Brendon and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 28, 2024

Was a great experience without any pressure to make a sale. Very friendly people!!! Great salesman More

by BOTTS3326
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dema
Jul 29, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 27, 2024

These guys went above and beyond to stand behind their sale and make sure I was a happy customer. Really great dealership, really great people. More

by SARAHDBEARA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Merideth, Bailey, Peter?
Jul 28, 2024 -

Volkswagen of Salem responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Sarah, for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

July 15, 2024

I just had some additional work done. They fixed my issue quickly and noticed my marker light being out and fixed that as well at no additional cost or service time. This is the excelle More

by VIDALOCAFZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Volkswagen of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 08, 2024

Greg G is the BEST. .........................:)Had Great Experience Every time Just should of Gave Us WHOLESALE PRIMCE ON PARTS AND LABOR FROM THE 1ST CALL. More

by ALEX@HILLYERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg G
Jul 09, 2024 -

Volkswagen of Salem responded

Thank you, Alex, for your business and this review. We're happy to hear that Greg and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 05, 2024

Dealer promised a cargo mat with purchase and that they would ship to us. Been waiting 3 months with multiple calls and emails with no follow up or shipment tracking. All the paper work was in the contract More

by AOE
Recommend Dealer
No
Employees Worked With
Brendon Braff / Igor
Jul 08, 2024 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 02, 2024

This is the third time I have brought my vehicle in for service. The first two they never did, even though I left my vehicle for over 24 hours. This last time they did an oil change and “inspected” the veh More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 30, 2024

First time visit. Service was excellent. Friendly and professional. I was there for a 10,000 mile service check and everything went very smoothly and in a very timely More

by ERIC.KLEISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Volkswagen of Salem responded

Eric, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

June 28, 2024

Every person that I had contact with was very helpful, even after I had purchased my car More

by basaltrc3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wenzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not have last names. Justin, Tyler, Igor and I believe it was Gabriel, recently from perhaps Medford?
Jun 30, 2024 -

Volkswagen of Salem responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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