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Volkswagen of Salem

Salem, OR

4.3
739 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 739 reviews

August 08, 2024

Great experience working with David made it easy understanding with explaining what was wrong with my vehicle More

by BLAKERECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David quarles
Aug 09, 2024 -

Volkswagen of Salem responded

We are very happy to hear that David provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 07, 2024

Wonderful experience. Called and texted with our sales associate. She made the transaction smooth from start to finish and we have an amazing car for our kiddos More

by CALLAHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Volkswagen of Salem responded

Thank you so much for choosing Volkswagen of Salem! Please let us know if we can be of any more assistance. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 07, 2024

Everyone was kind and helpful. Worked hard to get me what I wanted within my limitations. Never felt pressured into things....if/when I said no they heard me and respected it. More

by MATEO4X
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. Tanya and our team appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 04, 2024

The service and the people were awesome probably get my car taken care of in and out in no time More

by rocharubenjr60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Volkswagen of Salem responded

Thanks, Ben, for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 03, 2024

I can honestly say that I’ve never had such a pain free experience when it comes to purchasing a new or used vehicle. The sales people and the finance people were very friendly and easy to work with. They More

by LAURAINE1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dema
Aug 04, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 03, 2024

Easy the work with Very helpful in finding just the car I was looking for. Overall a very positive experience More

by LJOHNSEN10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Rowe
Aug 04, 2024 -

Volkswagen of Salem responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 01, 2024

Very helpful, courteous, knowledgeable. I have had nothing but a great experience dealing with this dealership. More

by 82CATSANDDOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quayle’s
Aug 02, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 01, 2024

Good response/return of calls and timely appointments available, happy with all the service team. More

by KATE SPECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Volkswagen of Salem responded

Thank you, Kate! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 30, 2024

The experience started out good. I was satisfied with the car choices on the lot, the hospitality while looking, and how the staff accommodated my request for a longer test drive to More

by MILOGRAAMANS
Recommend Dealer
Yes
Employees Worked With
Meredith Lovegrove
Jul 30, 2024 -

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

July 29, 2024

Dmytro was excellent and did exactly what I was looking for. I told him what I was looking for and that is what I got. He helped me through the sales process and I purchased the perfect car in a very short More

by RP1940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DMYTRO ZOLOTAROV
Jul 29, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Dmytro here at Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

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