Volkswagen of Salem
Salem, OR
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Wonderful experience. Called and texted with our sales associate. She made the transaction smooth from start to finish and we have an amazing car for our kiddos Called and texted with our sales associate. She made the transaction smooth from start to finish and we have an amazing car for our kiddos More
Everyone was kind and helpful. Worked hard to get me what I wanted within my limitations. Never felt pressured into things....if/when I said no they heard me and respected it. Worked hard to get me what I wanted within my limitations. Never felt pressured into things....if/when I said no they heard me and respected it. More
The service and the people were awesome probably get my car taken care of in and out in no time car taken care of in and out in no time More
I can honestly say that I’ve never had such a pain free experience when it comes to purchasing a new or used vehicle. The sales people and the finance people were very friendly and easy to work with. They experience when it comes to purchasing a new or used vehicle. The sales people and the finance people were very friendly and easy to work with. They didn’t put the usual car dealership pressure on me; I appreciate that! More
Easy the work with Very helpful in finding just the car I was looking for. Overall a very positive experience I was looking for. Overall a very positive experience More
Good response/return of calls and timely appointments available, happy with all the service team. available, happy with all the service team. More
The experience started out good. I was satisfied with the car choices on the lot, the hospitality while looking, and how the staff accommodated my request for a longer test drive to I was satisfied with the car choices on the lot, the hospitality while looking, and how the staff accommodated my request for a longer test drive to find a hill. It went a bit downhill with the sales department, which is not altogether surprising given the reputation that all car dealerships have. I was disappointed with the trade-in value of my previous car, as it was less than online estimates prepared me for. Also rather annoyed that I had to pay for a security system I didn't want because they refused to uninstall it. Didn't like feeling pressured to buy a service plan when none of the covered providers exist on the coast. The worst part was discovering weeks later that there was a tire lock installed with no key, making it impossible to service a tire leak. More
Dmytro was excellent and did exactly what I was looking for. I told him what I was looking for and that is what I got. He helped me through the sales process and I purchased the perfect car in a very short for. I told him what I was looking for and that is what I got. He helped me through the sales process and I purchased the perfect car in a very short time frame! More