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Volkswagen of Salem

Salem, OR

4.3
741 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 741 reviews

August 22, 2024

We didn't work with Josh, with Peter. It went excellent. Will consider for future. More

by kim.parker97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Hunsaker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter K.
Aug 23, 2024 -

Volkswagen of Salem responded

Hi, Kim! Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that Peter was able to assist you. We look forward to serving you in the future! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 22, 2024

Fast, attentive, focused and aware of my needs. Provided great work when they promised, provided rides and a smile. More

by LHART704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 21, 2024

Love these guys! So friendly! Also, I messed up on my appointment date and I came in on the wrong day. They went ahead and just squeezed me in. <3 thank you gents! Al More

by MLOCKWOOD89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember. Gents at the service counter
Aug 21, 2024 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 21, 2024

Salem VW is a great place. The service manager Greg Bell and his team give me the best service on my car. It's almost like I've done the work myself! A special shout out to Col More

by GKUSCHNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Nick, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 20, 2024

The service dept is great and the work is done correctly and the paperwork is great More

by SKDKNOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 19, 2024

I contacted several Volkswagen dealerships between Washington and Oregon. The Salem dealership provided the best customer service compared to the competitors. More

by DEONNAGRAHAM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Toreson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaulin Froebe
Aug 20, 2024 -

Volkswagen of Salem responded

Deonna, Thank you for your business and this review. We're happy to hear Matt, Kaulin, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 18, 2024

They came through for us. We travelled from Hillsboro to look, and left with our vehicle. More

by CTEWS22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garibay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey
Aug 19, 2024 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 18, 2024

He helped our family, especially our daughter buy her first car. It was a great experience for her and we appreciate the flexibility, kindness, and quickness throughout the process. More

by CTEWS22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bailey
Aug 19, 2024 -

Volkswagen of Salem responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Francisco or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 17, 2024

I had an outstanding experience at Volkswagen of Salem, Oregon! From the moment I walked in, the staff was welcoming, knowledgeable, and eager to assist without being pushy. The dealership has a great sele More

by LUXE16889
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Koda Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezra Lamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Mcclinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Volkswagen of Salem responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 16, 2024

I have always been pleased with Greg and his service crew. There has been little turnover. I drive 40 miles for my service there. More

by GRAYR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Greg and our team here at Volkswagen of Salem is always a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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