Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
742 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
Contact Dealership
View Awards

3335 Del Webb Ave NE

Salem, OR

97301

Directions

By Type

Showing 742 reviews

August 26, 2024

The service department did a good job 👏 and was timely as I was planing a trip out of state even washed the car with a oil change. Thank you More

by FODNESS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 26, 2024

I was very happy with my experience with Francisco. He made sure to take the time to explain all the details of the sale and trade in process and listened to everything I was looking for. More

by CORYMBOWERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Volkswagen of Salem responded

Cory, we are very happy to hear that Francisco provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 26, 2024

People front there they don’t care about customers Because the other day treat me like I was nobody More

by HERNANDEZ57317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Aug 29, 2024 -

Volkswagen of Salem responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 26, 2024

Has been a pretty positive experience each time like how they communicate throughout the visit More

by RICK.MORANDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 27, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review, Rick! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Salem to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 26, 2024

Clean building with lots of vehicle options available on the lot and very friendly worker More

by KAISERILIANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Braff
Report | Print
Aug 27, 2024 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 25, 2024

This dealer was not pushy already demanding they worked with us very well. Been over backwards to please us if I was to buy another vehicle I would go to the VW dealer. More

by RBWHEELING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Case,
Report | Print
Aug 26, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 25, 2024

Problem wasn’t solved and was walked away from when bringing up another problem I received after service was done. Bad communication and bad service More

by Jsua
Recommend Dealer
No
Employees Worked With
Gregory Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner Case
Report | Print
Aug 29, 2024 -

Volkswagen of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 24, 2024

Clean, professional employees. Respect people’s space. Honest and very nice and welcoming. Very knowledgeable as well. More

by EDGAR_GARCIA3710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezra Lamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Mcclinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
F Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Toreson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Volkswagen of Salem responded

Thank you so much, Edgar, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 24, 2024

Francisco did a great job seating up our appointment, but he just started the deal. More

by Rskut
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garibay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Rowe 10/10
Report | Print
Aug 26, 2024 -

Volkswagen of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

August 24, 2024

Great job. Helped with the best deal, and gave us information and paper work on how to solve problems with vehicle. More

by Dan Goff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Volkswagen of Salem responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Dan, for choosing Volkswagen of Salem! Best Regards, Gregory Bell Service Manager gbell@lithia.com

1
...
20
21
22
...
75