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Volkswagen of Salem

Salem, OR

4.3
743 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 743 reviews

September 07, 2024

Peter in sales , was great, the financial part was a little bit bumpy but overall okay. More

by LIZ_MARYL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 09, 2024 -

Volkswagen of Salem responded

Thanks for your feedback on your recent visit to Volkswagen of Salem. It's great to hear that Peter was able to assist you and that you had such a positive experience. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 07, 2024

Good Customer Service. Technicians were knowledgeable of the vehicle and and services it required. Service department did not try to pressure customer into additional servi More

by RJSDAD53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Volkswagen of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 05, 2024

The work was done professionally. It was on a recall, so I didn't have to worry about the price. I liked the car wash which was included. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Volkswagen of Salem responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 04, 2024

Our sales person Richard Rowe was great! Richard wanted to make sure we tried different models and decide from there. Richard provided the best sales experience in all my years of car purcha More

by RODCONWAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
F Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Rowe 5-stars
Sep 04, 2024 -

Volkswagen of Salem responded

Thank you so much, Rod, for your wonderful review! We are thrilled that Richard had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 03, 2024

They were very friendly, and diligent in finding the right financing for the car I bought. More

by SAPSKA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 02, 2024

Easy experience to purchase a CarFax listed vehicle. Staff very helpful and stayed late to accommodate us. More

by TCCONKLIN
Recommend Dealer
Yes
Employees Worked With
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! Tanya and our team sincerely value your business and look forward to your next visit. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

September 01, 2024

always friendly, eager to help, quality workmanship, fair prices, and they offer so many online discounts and specials that really help people on a budget More

by RNISLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Koda Colbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yesenia Escobedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Ledgerwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Reck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Risseeuw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volkswagen of Salem responded

Thanks for sharing your thoughts about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 01, 2024

Excellent service and work done on time. The service department was good at describing service being done on my vehicle. More

by SDLAURIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2024 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

September 01, 2024

Exceeded my expectations Staff was friendly and knowledgeable. Parking was a breeze. Prices were less than expected More

by RNISLY
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 02, 2024 -

Volkswagen of Salem responded

Thanks for sharing about your experience with Volkswagen of Salem. We appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

August 31, 2024

Service reps are very professional and understand their product. The concern is the availability of parts needed. 2 week wait time is the norm for me. 2022 Taos has had its reliability challenges. More

by RTKLOESS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Hand five stars
Aug 31, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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