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Volkswagen of Salem

Salem, OR

Overview
Employees
Reviews
Vehicles
4.3
720 Reviews
Volkswagen of Salem isn't only a place for those in the market for a new Volkswagen car. We're also the go-to spot for those already behind the wheel. Customers find our car service and maintenance center, also located in Salem, Oregon, both convenient and competent. It doesn't stop there-- Volkswagen of Salem also host an array of services to personalize or enhance your Volkswagen driving experience. Just ask our onsite auto parts and accessories department what we mean. Still not clear about why so many trust Volkswagen of Salem for all of their Volkswagen needs? Visit our dealership at 3335 Del Webb Ave NE Salem, Oregon and find out for yourself!
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3335 Del Webb Ave NE

Salem, OR

97301

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Showing 720 reviews

October 14, 2024

Excellent service provided by the dealership. Work was done on time as told by the service department. More

by GSLAURIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear Gregory, Daniel, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2024

Easy check in and explanation of services. Reasonable costs to work being completed as well. Thank you for the print out of suggested services so I know what is next on my services. More

by Tom A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Volkswagen of Salem responded

Tom, Thanks for sharing your thoughts about your experience with Volkswagen of Salem. Daniel and our team appreciate your business and hope to see you again soon! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2024

If you want to go to a local VW dealer then this is your choice. I do and it is fine. You have to pay something to somebody so no complaints about rates. They have been going up for 61 years--as long as I h More

by CAROLJONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Volkswagen of Salem responded

Carol, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2024

Great service department. Competent service manager. Accommodating waiting area. Friendly and helpful parts department workers More

by ARTLAUREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Volkswagen of Salem responded

Art, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 14, 2024

Service has always been great! Always fair and reasonable with repairs and maintenance costs. Thanks! More

by JSUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Volkswagen of Salem responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you for choosing Volkswagen of Salem, we look forward to having you as a valued customer for many years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 13, 2024

It was a great experience. They had the exact vehicle I was looking for and made the buying process quick and easy. More

by MOOREKR016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaulin and Bailey
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Oct 14, 2024 -

Volkswagen of Salem responded

Thank you so much for your wonderful review! We are thrilled that Kaulin and Bailey had the opportunity to provide you with great service. We thank you for choosing Volkswagen of Salem! Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 13, 2024

Great service department. Competent service manager. Accommodating waiting area. Friendly and helpful parts department workers. More

by TOMAYALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Volkswagen of Salem responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gregory met your service expectations. Thank you again for choosing Volkswagen of Salem. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 12, 2024

Very easy to work with, fair priced,honest,very nice vehicles, felt I was treated at the highest standard ,definitely telling everyone I know to give them a shot ,thank you to everyone involved 😀 More

by PK4Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hunsaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman was chase
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Oct 12, 2024 -

Volkswagen of Salem responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, JJ Hunsaker General Manager jhunsaker@lithia.com

October 12, 2024

It's always clean and welcoming. And the waiting area is comfortable as well as close by. More

by tytray2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2024 -

Volkswagen of Salem responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Gregory Bell Service Manager gbell@lithia.com

October 11, 2024

Thank you Greg with VW of Salem for quickly fixing a seatbelt dashboard issue. Once again, quality service! Lee D. More

by LEEDAVIS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Volkswagen of Salem responded

Thank you, Lee! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Salem. Best Regards, Gregory Bell Service Manager gbell@lithia.com

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