Volkswagen of Palatine

Went looking for an easy and quick way to lease a new Jetta 1.8t but many of the dealerships tried to play the typical games with me. Finally went Autobahn VW and was greeted by Robert. Told him exactly Jetta 1.8t but many of the dealerships tried to play the typical games with me. Finally went Autobahn VW and was greeted by Robert. Told him exactly what I wanted and what I wanted to pay and he made it happen without any hassle. Walked out with a new 2014 Jetta sedan! Thanks guys! More

Awesome sales guy, awesome prices, overall the whole dealership is clean and friendly. They have great customer service cause after I bought the car they invited us for a dinner. The sales guy who sold dealership is clean and friendly. They have great customer service cause after I bought the car they invited us for a dinner. The sales guy who sold me my car is very reasonable and did a great job getting my car. More

Possitive experience. Excellent customer service. Informative and responsive. Service is area is very accomodating, clean and comfortable. Chris was a pleasure to work with. I would highly recommend Informative and responsive. Service is area is very accomodating, clean and comfortable. Chris was a pleasure to work with. I would highly recommend this dealership. More

Kalina is very knowledgeable about the product she sells. Her experience with VW's in Germany gives us her personal feeling and liking for the VW. There was no pressure from her to purchase a car. I saw th Her experience with VW's in Germany gives us her personal feeling and liking for the VW. There was no pressure from her to purchase a car. I saw the car I liked and was able to close the deal immediately. In my opinion, Kalina is the top seller to the dealership because it shows in her repertoire, and everyone else is great as well. I would return for future sales and service. More

This is my second brand new Passat in 2 years, and both times it was a great experience no hassles. Martin Youkhanis is doing a great job and it goes the extra ten miles to give you the best option that wo times it was a great experience no hassles. Martin Youkhanis is doing a great job and it goes the extra ten miles to give you the best option that works for you. The Passat I purchased yesterday it's a loaded Passat TDI SE , a hard to find car at a right price. But Martin did exactly that , he found the right car at the right price that worked for me. If you are in the market for a new or used car just go and see Martin and you will be not dissapointed . Thank you again for my buying experience and for the great car that I drive now. More

I came in to this dealership and the showroom was full of people walking around customers and sales, you can tell all sales staff were busy but Martin was able to free up and help me decide between 2 vehicle people walking around customers and sales, you can tell all sales staff were busy but Martin was able to free up and help me decide between 2 vehicles I was debating. Passat or Jetta and after showing me both vehicles I decide a Jetta was the right fit for me. He worked very hard to get me the deal I wanted and comfortable payment. I will surely do business with Martin and Autobarn again in the near future and recommend them to any person in the market for a vehicle. I love my new Jetta thanks Martin and the entire staff at the Autobarn of Mt Prospect. More

Martin helped me out chose the right gas economical car, with the perfect look. He also assisted me by getting a good payments for my new car. Martin is a great person to work with, I recommend him 100%. with the perfect look. He also assisted me by getting a good payments for my new car. Martin is a great person to work with, I recommend him 100%. More

I was looking at hybrids and stopped in to see and drive the Jetta hybrid. I went on a test drive and was very impressed with the Jetta's looks and handling. Eryk covered the car’s features in great detail the Jetta hybrid. I went on a test drive and was very impressed with the Jetta's looks and handling. Eryk covered the car’s features in great detail and suggested specific qualities I should look for when I drive the other hybrid cars I was considering, which turned out to be very helpful. Eryk made me feel very comfortable about calling him with questions and got answers back to me immediately. I returned to the Autobarn a week later to see about a purchase price… and I experienced the best car purchase transaction I have ever had! It was a pleasant experience and when I drove away from Autobarn that evening in my Jetta, I was smiling the whole trip home. Great dealership! More

Allen was very helpful very friendly and listen to what we wanted and helped us get that! It was great no game playing or waste of time. Overall great experience with everyone . we wanted and helped us get that! It was great no game playing or waste of time. Overall great experience with everyone . More

I visited Autobarn Volkswagen of Mt. Prospect last week and today I got my second car. The dealership is awesome and I would love to recommend this dealership to my friends. Kalina was great in helping me and today I got my second car. The dealership is awesome and I would love to recommend this dealership to my friends. Kalina was great in helping me find the car that I need. I can feel that she is really caring about the needs of customers instead of the sales results. She was helpful and patient on answering all my questions, giving me information about cars, taking me to test driving all the preferred ones and helping me get a reasonable price. She even helped me to catch my train late night. Kalina knows a lot about vehicles and she tried her best to make me feel comfortable choosing the one that I like. I am really satisfied with the this choice. Autobarn volkswagen of Mt. Prospect has a great team and I would love to work with them for future purchases. More