
Volkswagen of Palatine
Mt Prospect, IL

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1,357 Reviews of Volkswagen of Palatine
This was too easy! If your looking to buy a VW look no further! This was the second car I purchased from the Autobarn VW in Mt. Prospect IL. This purchase I spoke to Rob If your looking to buy a VW look no further! This was the second car I purchased from the Autobarn VW in Mt. Prospect IL. This purchase I spoke to Robert Baturin. Robert almost seemed like an old friend. After discussing what I was looking for then going for a test drive we returned to the dealership. Robert explained the current specials, financing and leasing. Within minutes Robert priced a new GLI Edition 30 with all of the current specials. The price was awesome! I'm now a proud owner of another VW! Thank you for the great experience Robert, Raffi Ohanian, Mike in finance and VW of Mt.Prosect! Scott A. More
The Only Place to get a car! I have been a customer for 10 years. I love my 3rd car, but mostly I love the service I get at the Autobarn of Mt. Prospect. Lee, Dariusz, Adam, Joh I have been a customer for 10 years. I love my 3rd car, but mostly I love the service I get at the Autobarn of Mt. Prospect. Lee, Dariusz, Adam, John Paul.... so great to deal with such good folks. More
Come here for your next car and talk to Robert! The experience I had here was second to none. I purchased a used Volkswagen Jetta from Robert Baturin. He made everything smooth and stress-free. He w The experience I had here was second to none. I purchased a used Volkswagen Jetta from Robert Baturin. He made everything smooth and stress-free. He was very straightforward and helpful for the entire time I spent with him and he laid everything out plainly. All my questions were answered and he took care of me. I can't say enough good things about my experience with Robert and the entire staff. More
Feeling welcome. This was supposed to be just an oil change in my 2005 VW Jetta GLI. It turned out there was some more repair needed. My service advisors, Karol Basist This was supposed to be just an oil change in my 2005 VW Jetta GLI. It turned out there was some more repair needed. My service advisors, Karol Basisty and xx Thakkar, greeted me nicely as always. Then xx explained all the details. At that moment a thought came to my mind to talk with my sales representative, Eryk Buczynski, to see if I could buy a new car. I had visited Eryk a few times earlier and we discussed many options, but it was not an easy task since my credit was not the best, This time I was lucky. Eryk used His magic and I was driving back home in a brand new 2014 VW Jetta SE. Even the blue color was my favorite one. I would like to thank my service guys, Karol and xx, who helped me so much and made me feel welcome every time I brought my old car to have it serviced. Also the technician, whose name I do not know, for doing a wonderful job. Now I am looking forward to visiting Them with my new Jetta. Also I would like to say I am very grateful to Eryk for His help and all the effort and time He put in to make me want to come back and buy a new car here. I hope this relationship will continue and in the future I will buy another car here. These guys are the best and I will spread a good word to the whole world. They deserve this. Tomek. More
Out of state purchase I came from out of state to buy this car because of the price. Did not expect such an easy and fast experience. Martin was friendly and knowledgeabl I came from out of state to buy this car because of the price. Did not expect such an easy and fast experience. Martin was friendly and knowledgeable and picked me up at the airport. Can't ask for more. More
Excellent repeat performance This is my second lease from the Autobarn. Working with Eryk and Raffi made this a quick and pleasant experience. Mike got me out and into my new Jett This is my second lease from the Autobarn. Working with Eryk and Raffi made this a quick and pleasant experience. Mike got me out and into my new Jetta in almost no time at all. I recommend Eryk and the Autobarn to anyone looking for a VW. I look forward to bringing my new Jetta to Bill and his service staff. More
Great experience This was one of the better car buying experiences I've had. I had an idea of what kind of car I wanted and Gus really took care if me. I felt that he This was one of the better car buying experiences I've had. I had an idea of what kind of car I wanted and Gus really took care if me. I felt that he was more concerned with getting me the right car at the right price that was right for me, rather than worrying about me buying all together. Mike and Joseph were very professional and worked their fingers to the bone because I was on a time crunch. Great experience, great team! More
Best place to get your car This is not the first car I have gotten from the Autobarn. The service is exceptional. I went in to close the deal and the finance manager came into This is not the first car I have gotten from the Autobarn. The service is exceptional. I went in to close the deal and the finance manager came into greet me and chat. The gentleman who does the loan docs came in and explained who he was. and he asked me while I was waiting would I like some coffee. My sales guy Allen couldn't have been nicer. I would highly recommend anyone looking for a new or used car to stop in this dealership. Once you close the deal (which was done in record time) you feel like they are your new best friends. Again - the transaction was done smoothly and FAST! More
Joey Ruffolo If you are going to look for a VW, look no further than the Autobarn and ask for Joey. Joey is NOT a high pressure "what will it take to get you in If you are going to look for a VW, look no further than the Autobarn and ask for Joey. Joey is NOT a high pressure "what will it take to get you in this car today" kind of guy. Joey was respective of my wishes not to engage in an immediate sale. We spent a week talking about prices, features, financing etc. and I came in on my terms to close the deal with him. If you want someone to stand by their agreement and if you want a fair deal that will make you feel good when you drive the car off the lot, look up Joey and Autobarn. I also what to give a shout out to Adam in credit. He took the time to explain things in a very clear and concise manner. Very professional. I am very pleased with my purchase and I look forward to seeing Joey and Adam when I go in and get a car wash. More
Dariusz Pawlica 5 Stars Saw a 2-dr white GTI on cargurus.com and called the dealership. Zoltan answered my call, put me on hold, went outside to verify if the car was still a Saw a 2-dr white GTI on cargurus.com and called the dealership. Zoltan answered my call, put me on hold, went outside to verify if the car was still available, and told me he would have it clean and ready for my inspection . . . which was cool. Upon arrival, I was introduced to Dariusz and we took the car for a drive. They couldn't give me anywhere near what I wanted for my trade, so we negotiated on a price for the GTI. The lone bad experience was that they continually try to sell you protection and service packages. That is no different than you'll find anywhere else these days. Ended up buying the car because Dariusz was very helpful and extraordinarily knowledgeable. He is the very definition of a car guy. After the purchase, he followed up with a couple of e-mails and phone calls to assure all was well. Provided additional info that I needed after purchase. Really good kid. More