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Volkswagen of Ocala

Ocala, FL

4.8
1,582 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,582 reviews

September 13, 2024

Hands down a great experience Shawn and TJ made sure that every step to buying our new SUV was easy! Took their time to make sure we were satisfied in the vehicle and the purchasing process! Definitely would More

by Brittnie Werstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Volkswagen of Ocala responded

Thank you so much for your amazing review! We’re thrilled to hear that Shawn and TJ provided you with a seamless experience while purchasing your new SUV. It’s wonderful to know they took the time to ensure your satisfaction every step of the way. We truly appreciate your recommendation and look forward to welcoming you back in the future! Enjoy your new Volkswagen!

September 11, 2024

Paul, Chris , TJ, and Eric were very helpful and made us a good deal on our Atlas. 2nd purchase and equally satisfied with both experiences. Thank you! More

by shawnasc3@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul & TJ
Sep 12, 2024 -

Volkswagen of Ocala responded

Thank you for your wonderful review! We’re thrilled to hear that Paul, Chris, TJ, and Eric were able to assist you and make a great deal on your Atlas. It’s fantastic to know that your second purchase was just as satisfying as the first. We truly appreciate your continued trust in us and look forward to serving you again in the future. Thank you for choosing us once more!

September 07, 2024

We let Carlos know what we need it and he make it work we got the best treatment and the right car proses was fast too if we have car needs we will go to him and recommend to everyone More

by daniboydk10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Volkswagen of Ocala responded

Thank you for sharing your experience! We are delighted to hear that Carlos was able to meet your needs and provide excellent service. It's great to know that you found the process fast and efficient. We truly appreciate your recommendation and look forward to assisting you with any future car needs. Thanks again for your trust and support!

September 07, 2024

Ocala Volkswagen Dealership is clean, quiet, and efficient place. Employees are polite and helpful. My salesman, Shawn Girton, was friendly, clear and supportive during the buying process. He knew t More

by mac16123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Volkswagen of Ocala responded

Thank you for your wonderful review! We’re thrilled to hear that you found our dealership clean, quiet, and efficient. It’s great to know that Shawn provided you with friendly and knowledgeable service throughout your buying process. We truly appreciate your recommendation and are glad to have made your experience a positive one. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

September 05, 2024

Carlos is a great salesperson to work with when buying a car at Volkswagon of Ocala. He was a fabulous host and assisted us with the purchase of our beautiful BMW 430i convertible. The car looks beautiful More

by milliekeyser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Carlos and that you're enjoying your beautiful car. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy every moment behind the wheel of your new car!

August 27, 2024

Shawn was very helpful and since it was my first time buying a car he made it really easy. More

by emmasj0430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Volkswagen of Ocala responded

Thank you for your kind words! We’re delighted to hear that Shawn made your first car buying experience smooth and easy. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your new car!

August 27, 2024

Super perfect job, really satisfying work . Five star is my opinion . Thanks to Andres 100% More

by Dagoberto Maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Biros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Watts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Volkswagen of Ocala responded

Thank you so much for your fantastic review! We're thrilled to hear you’re so satisfied with the work. If you need anything else or have more feedback, don’t hesitate to reach out. Thanks again for your support!

August 22, 2024

This dealership was fabulous to work with. They listened to what I was looking for and delivered above and beyond to fit my needs! I highly recommend them for both car leasing AND service! My More

by yoga1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hartge
Aug 22, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words and fantastic review! We’re thrilled to hear that Matthew and the team were able to meet and exceed your expectations. It’s always our goal to ensure that every aspect of your experience is outstanding. We look forward to assisting you with your future car needs and appreciate your recommendation!

August 22, 2024

Fabulous experience. Especially my salesperson Matthew Hartge who went above and beyond in listening to my needs and delivering beyond my expectations! More

by yoga1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hartge, 5 stars!
Aug 22, 2024 -

Volkswagen of Ocala responded

Thank you for sharing your experience! We're delighted to hear that Matthew exceeded your expectations and truly listened to your needs. It’s wonderful to know that you had a fabulous experience. We appreciate your feedback and look forward to assisting you again in the future!

August 21, 2024

Courteous, friendly and professional service. Had the previously purchased Auto Butler reapplication. There was some white spotting on top and sides of the car but overall a positive experience o More

by marcafennimore
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Schlenker-Service Manager
Aug 21, 2024 -

Volkswagen of Ocala responded

Thank you for your feedback! We apologize for the white spotting issue with the Auto Butler reapplication and appreciate you bringing it to our attention. Please reach out to us directly so we can address this concern and ensure you’re completely satisfied. We look forward to the opportunity to make things right and to serve you again in the future!

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