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Volkswagen of Ocala
Ocala, FL
1,481 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,481 reviews
June 06, 2024
got 20k service done on my atlas and they went above and beyond with helping me. they even sent me a video on the status and progress . they detailed my car and it looked brand new and shinny. love it beyond with helping me. they even sent me a video on the status and progress . they detailed my car and it looked brand new and shinny. love it More
by mlop0880
Employees Worked With
Helpful June 06, 2024
it was an easy and awesome experience, 10 out of 10 . the employee are very curious and professional and made sure I was taken care off and updated through every step of the process the employee are very curious and professional and made sure I was taken care off and updated through every step of the process More
by mlop0880
June 06, 2024
Rapid check in. Excellent service department. Comfortable environment. Like the car wash option after service is completed. Excellent service department. Comfortable environment. Like the car wash option after service is completed. More
by Alina
June 05, 2024
Dealership was extremely clean and well maintained. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. Staff members were friendly and greet you immediately. Service time was reasonable and done correctly. More
by Mark
Employees Worked With
May 30, 2024
Always great, friendly service. We wouldn’t take our VW any where else but VW of Ocala. We wouldn’t take our VW any where else but VW of Ocala. More
by RCONCHA
Verified CustomerMay 29, 2024
Sean was extremely helpful even though i interrupted his breakfast. He was able to assist me in getting what I wanted breakfast. He was able to assist me in getting what I wanted More
by Dumley88
Employees Worked With
May 26, 2024
She was so helpful and made sure I got a car that I love and can afford. This couldn’t be any more amazing. and can afford. This couldn’t be any more amazing. More
by sadiehandleyy
May 26, 2024
Great customer service. Great communication. No stress, easy to drop off and pick up. Shuttle service is good. Great communication. No stress, easy to drop off and pick up. Shuttle service is good. More
by lea10241981
May 26, 2024
Most staff I have encountered at the dealership have been very cordial with no issues. very cordial with no issues. More
by garyandlisapayne
May 25, 2024
Carlos was awesome, id recommended him to anyone I know. Take care of his customers and just a overall awesome person. Take care of his customers and just a overall awesome person. More
by fmoralesdejesus
Employees Worked With
