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Volkswagen of Ocala
Ocala, FL
1,790 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,790 reviews
August 13, 2026
I bought my first new vehicle in my whole life recently at Volkswagen of ocala. A 2026 Jetta sport. Super great experience. Shawn was my salesperson. He was more than helpful in making sure everything went at Volkswagen of ocala. A 2026 Jetta sport. Super great experience. Shawn was my salesperson. He was more than helpful in making sure everything went smoothly. From the day I walked in to look at this vehicle until the day I bought it there was never any high pressure sales techniques used. Thanks Shawn and VW of Ocala More
by detroitdave5967
Employees Worked With
Shawn
August 08, 2026
Very pleased when coming into here. Everyone one in here I very nice and it was a pleasure talking with David peralta. Everyone one in here I very nice and it was a pleasure talking with David peralta. More
by sammydraffen
July 29, 2026
I had an exceptional experience with the Volkswagen dealership in Ocala. The customer service provided was outstanding, surpassing the basic expectations. Notably, they went above and beyond by persona dealership in Ocala. The customer service provided was outstanding, surpassing the basic expectations. Notably, they went above and beyond by personally picking me up from the Orlando airport and subsequently calling me a few days later to ensure that my car and overall experience during the return trip were satisfactory. More
by Bllanto250
Employees Worked With
Miguel, Ivo
July 24, 2026
Carlos Hernandez, did an amazing job getting me approved. Himself and the whole back end team really made this happen for me. Not to mention beyond amazing customer service all around. I highly recommend Car Himself and the whole back end team really made this happen for me. Not to mention beyond amazing customer service all around. I highly recommend Carlos as your salesman. He stood with me until I drove off the lot. You won’t regret going with Carlos. Thank you Carlos and the whole team involved on getting me approved with the price point I wanted to be in. More
by Mrr1014
Employees Worked With
Carlos Hernandez, Ivo Stuller
July 21, 2026
Carlos was fantastic. Really super nice to work with . Thankyou Carlos you made this really easy for me. Really super nice to work with . Thankyou Carlos you made this really easy for me. More
by mcmullan7943
Employees Worked With
Other Employees :
Danny Schlenker, Christopher Hudson, Ricky Vallejos, Fez Fuentes
July 20, 2026
Great friendly service. Very good at email communications. Had a great time and was taken care of well. Very good at email communications. Had a great time and was taken care of well. More
by nookovski
Employees Worked With
Other Employees :
Carlos Hernandez, Shawn Girton, Anthony Colon, David Peralta, Ivo Stuller, Fabio Lozano, Isaiah Gray, Miguel Ramirez, Austin Bosley
July 20, 2026
Awesome customer service and care. Effortless, efficient and easy to trade my vehicle and get a new VW SUV. Wonderful people. Thank you for everything! Effortless, efficient and easy to trade my vehicle and get a new VW SUV. Wonderful people. Thank you for everything! More
by js
Employees Worked With
Jackie F. (Finance Department), Shawn Girton
July 06, 2026
Shawn was very attentive to my Needs. He was very knowledgeable and courteous. I am a very loyal customer due to Shawn. My next purchase will be because if Shawn . He was very knowledgeable and courteous. I am a very loyal customer due to Shawn. My next purchase will be because if Shawn . More
by Strongsteve32
Employees Worked With
Shawn Girton, Austin Bosley
