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Volkswagen of Ocala
Ocala, FL
1,785 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,785 reviews
July 24, 2026
Carlos Hernandez, did an amazing job getting me approved. Himself and the whole back end team really made this happen for me. Not to mention beyond amazing customer service all around. I highly recommend Car Himself and the whole back end team really made this happen for me. Not to mention beyond amazing customer service all around. I highly recommend Carlos as your salesman. He stood with me until I drove off the lot. You won’t regret going with Carlos. Thank you Carlos and the whole team involved on getting me approved with the price point I wanted to be in. More
by Mrr1014
July 21, 2026
Carlos was fantastic. Really super nice to work with . Thankyou Carlos you made this really easy for me. Really super nice to work with . Thankyou Carlos you made this really easy for me. More
by mcmullan7943
July 20, 2026
Great friendly service. Very good at email communications. Had a great time and was taken care of well. Very good at email communications. Had a great time and was taken care of well. More
by nookovski
July 20, 2026
Awesome customer service and care. Effortless, efficient and easy to trade my vehicle and get a new VW SUV. Wonderful people. Thank you for everything! Effortless, efficient and easy to trade my vehicle and get a new VW SUV. Wonderful people. Thank you for everything! More
by js
July 06, 2026
Shawn was very attentive to my Needs. He was very knowledgeable and courteous. I am a very loyal customer due to Shawn. My next purchase will be because if Shawn . He was very knowledgeable and courteous. I am a very loyal customer due to Shawn. My next purchase will be because if Shawn . More
by Strongsteve32
July 05, 2026
Carlos definitivamente es de los mejores vendedores, siempre ayuda a sus clientes a tener su mejor experiencia y sin dudas te recomendara siempre la mejor opción . siempre ayuda a sus clientes a tener su mejor experiencia y sin dudas te recomendara siempre la mejor opción . More
by blondin0912
Employees Worked With
July 02, 2026
Isaiah was my salesman. He was professional and knowledgeable and what I liked best he was never over bearing or pressuring me in anyway. I would buy recommend him and the He was professional and knowledgeable and what I liked best he was never over bearing or pressuring me in anyway. I would buy recommend him and the dealership if you’re looking for a new car. More
by Mike Gilbert
July 02, 2026
Shawn was a great person to help us find an affordable and comfortable vehicle! We love our Atlas Sport! Shawn took his time showing us vehicles and explaining the car buying process. He’s a profession and comfortable vehicle! We love our Atlas Sport! Shawn took his time showing us vehicles and explaining the car buying process. He’s a professional who is also very personable and patient. We highly recommend VW Ocala and Shawn Groton. Fred & Melanie Bales More
by czmel
Employees Worked With
July 01, 2026
Isaiah did a great job. He was flexible and patient. Walked us through all the options that met our lifestyle. Would definitely use him again in the future. He was flexible and patient. Walked us through all the options that met our lifestyle. Would definitely use him again in the future. More
by jmade89
July 01, 2026
Shawn was absolutely amazing, very professional, and courteous in my car-buying experience at VW of Ocala. Shawn explained each feature on the vehicle, answered any questions or concerns I had, and was courteous in my car-buying experience at VW of Ocala. Shawn explained each feature on the vehicle, answered any questions or concerns I had, and was very considerate and patient, making this car-buying experience exceptional Thank you Shawn for making my experience at VW of Ocala top-notch. 👏🏾👏🏾👏🏾👏🏾👏🏾 More
by Stacy_D
Employees Worked With
