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Volkswagen of Ocala
Ocala, FL
1,797 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,797 reviews
September 02, 2026
Volkswagen thank you so much for taking the time to help not just me but my girls find the perfect car for our family ! Carlos Hernandez we would not have been able to go through this process or make this d not just me but my girls find the perfect car for our family ! Carlos Hernandez we would not have been able to go through this process or make this decision without you ! Thank you thank you ! More
by valehernandez0727
Employees Worked With
Carlos Hernandez
August 31, 2026
Staff was very nice and attentive. Specially David and Awilda. The only negative thing I have to say it's that it took too long to get our cars. We spent there around 9 hrs. Specially David and Awilda. The only negative thing I have to say it's that it took too long to get our cars. We spent there around 9 hrs. More
by Arlene Rosario
Employees Worked With
David
August 15, 2026
Excellent service from the BW dealership and Mr. Carlos Hernandez. He explained every detail of the transaction with great professionalism regarding the 2026 Tiguan. I am grateful and satisfied; I w Carlos Hernandez. He explained every detail of the transaction with great professionalism regarding the 2026 Tiguan. I am grateful and satisfied; I would highly recommend him. He is an affable person who inspires confidence throughout the entire process. 👌 More
by cristinacue57
Employees Worked With
Carlos Hernández
August 13, 2026
I bought my first new vehicle in my whole life recently at Volkswagen of ocala. A 2026 Jetta sport. Super great experience. Shawn was my salesperson. He was more than helpful in making sure everything went at Volkswagen of ocala. A 2026 Jetta sport. Super great experience. Shawn was my salesperson. He was more than helpful in making sure everything went smoothly. From the day I walked in to look at this vehicle until the day I bought it there was never any high pressure sales techniques used. Thanks Shawn and VW of Ocala More
by detroitdave5967
Employees Worked With
Shawn
August 08, 2026
Very pleased when coming into here. Everyone one in here I very nice and it was a pleasure talking with David peralta. Everyone one in here I very nice and it was a pleasure talking with David peralta. More
by sammydraffen
