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Volkswagen of Ocala

Ocala, FL

4.8
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,624 reviews

August 12, 2023

Excellent customer service. The process was simple, quick, and easy. Carlos was great in helping us and making it as streamlined as possible. More

by torreslagosmarco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Volkswagen of Ocala responded

Carlos is awesome! We are very lucky to have him. Thank you for the 5-star review!

August 12, 2023

Very good exelente atencióne good service the best happy to be with them thank you More

by Antonio torres Ramirez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Volkswagen of Ocala responded

Thank you for the 5-star review!

August 12, 2023

My second Volkswagen, will not be the last. Thanks for the easy and smooth transaction. More

by Daves01ss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Girton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
Sep 01, 2023 -

Volkswagen of Ocala responded

You're welcome, congratulations, and we look forward to seeing you again in the future! Thank you for the 5-star review!

August 12, 2023

Thank you Carlos for coming through and turning a bad experience into an amazing experience. I was ready to give up and you came through and saved the day and made it possible. I really love my new baby. More

by Danielle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Volkswagen of Ocala responded

Carlos is amazing and we are so glad you love your new baby. Thank you for the 5-star review!

August 11, 2023

My sixth Volkswagen and won’t be my last. Shawn was wonderful from start to finish. Never gave us the runaround and never gave up until the deal worked for us. This is how a dealership should More

by leahjoyli1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2023 -

Volkswagen of Ocala responded

Shawn is great! Congratulations on your new vehicle!

August 10, 2023

Danny “the Stig” is a car guy. I trust his advice. Ocala VW is the only place I take my vehicle. More

by jmacaluso1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allen, Malaun Humbert, Daniel "Danny" Gonzalez
Aug 12, 2023 -

Volkswagen of Ocala responded

"The Stig" definitely is a car guy!! Thank you for the 5-star review!

August 10, 2023

Shawn, Daniel, TJ, and the whole dealership have treated us like family from the day we brought our existing van in for service, through the purchase of our new SUV. We are new to the area and they have be More

by julie.schwert8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ Richmond, Daniel "Danny" Gonzalez
Aug 12, 2023 -

Volkswagen of Ocala responded

Thank you so much for taking the time to leave us this incredible review. Congratulations and thank you so much for this 5-star review.

August 08, 2023

One of the reasons I’m very satisfied with my car is because of the service I get from the dealership and the service department. I like that they provide an Uber for me to go back home and not have to More

by PALMTREERANCH57
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Danny and our team here at VW of Ocala.

August 08, 2023

Got charged 800$ for fixing clock spring air bag light went off. Drove car back to crystal river started it a week later dash lights were back on. Brought car back . I then was told 1500$ more because so More

by Danevans2@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel "Danny" Gonzalez
Aug 09, 2023 -

Volkswagen of Ocala responded

Thank you for the review and I am sorry about your experience. I will have the service manager look into this matter. Some times issues can be caused by multiple items, and more than one thing needs fixed to get the vehicle up and running. The service manager will reach out to you shortly to discuss.

August 07, 2023

Very clean showroom, very pleasant and and helpful service people, and very good overall service. Very dependable VW location. More

by DEACONDJH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review for Danny and our service team.

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