Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,624 reviews
August 25, 2023
I found the dealership to be costumer oriented. Shawn worked well beyond his quitting time to make sure our purchase went well. Shawn worked well beyond his quitting time to make sure our purchase went well. More
by mylindiag
Verified Customer
August 23, 2023
Wonderful experience, Everyone was very nice and answered all my questions😁 James was patient with me and we left purchasing a 2024 Atlas SE😊 all my questions😁 James was patient with me and we left purchasing a 2024 Atlas SE😊 More
by veritos0108
Employees Worked With
August 22, 2023
Honest, trustworthy, rare qualities for car salespeople these days. they made buying a car enjoyable rather than a dread! these days. they made buying a car enjoyable rather than a dread! More
by pump8kin
August 21, 2023
Purchasing through the Internet was very helpful and streamlined the process Pricing was very fair streamlined the process Pricing was very fair More
by Brianlintonpga
August 19, 2023
Shawn and his team made my recent purchase unusually pleasant. No high pressure sales pitch. Everybody extremely courteous at the dealership. pleasant. No high pressure sales pitch. Everybody extremely courteous at the dealership. More
by carriesproctor
August 19, 2023
Best service I’ve had in years with any VW dealer that’s saying a lot!!! saying a lot!!! More
by tonyeltugere7
Employees Worked With
Other Employees :
Malaun Humbert, Frank Bradley, Daniel "Danny" Gonzalez
August 18, 2023
Work done on my Jetta is always perfect. Thanks for the service. I highly recommend Volkswagen service department. Thanks for the service. I highly recommend Volkswagen service department. More
by LINORRIS
August 18, 2023
Actually I dealt with William. Anthony set the appointment but was not present during the closing. Anthony set the appointment but was not present during the closing. More
by seventeen-76
August 17, 2023
Dealer charge me extra money because i paid with credit card , and the representing was not to friendly he didn't explain anything he was very robot type worker!! card , and the representing was not to friendly he didn't explain anything he was very robot type worker!! More
by GUILLELSY82
Employees Worked With
August 16, 2023
Everyone at the dealership is cordial and welcoming upon your arrival. The service department does a very good job of getting your car in for service and returned. your arrival. The service department does a very good job of getting your car in for service and returned. More
by shayne094
