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Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,624 reviews

October 12, 2023

Professional, Customer Oriented, Convenient Hours, Good Location, Lacks selection of color options, OVERALL VERY GOOD!!! More

by 2102409615.dn94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Volkswagen of Ocala responded

Thank you so much for 5 stars! Congratulations on your new VW!

October 12, 2023

Over all a great experience and to have Joe call after the deal was completed to tell us he found another rebate for an additional $1,000 was great and truly unexpected. More

by sdeardeuff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

Volkswagen of Ocala responded

That is amazing! Thank you for the 5-star review and congratulations on the new vehicle.

October 11, 2023

$400 for a battery that costs less then $250. Brakes and tires were not worn like it was said they were. Very untrustworthy dealership. More

by User
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Schlenker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malaun Humbert
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Nov 09, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us a review, your opinion of our business is very important to us. We are unable to find you in our records based on the information provided, please reach out to our service manager Mike to discuss your experience and come to a resolution. 352-290-2705

October 10, 2023

Danny has positively wowed us with the highest level of service and communication. Even on a busy day, he patiently helped me understand all issues with my car and made excellent recommendations for work More

by gigimcg27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jody who answers the phone is just amazing too, Malaun Humbert
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Oct 10, 2023 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your experience with Danny. Thank you for being a part of the VW of Ocala family!

October 10, 2023

As always it was a pleasure getting the work done on my car , as always it was serviced efficiently More

by chris.l.watrouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 12, 2023 -

Volkswagen of Ocala responded

Thank you for leaving us a review!

October 09, 2023

Service employee was very uninvolved and unconcerned. The price for an oil change is ridiculously high More

by ZINDIRODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us a review, your opinion of our business is very important to us. We apologize that you had a less than 5 star experience with us. Please feel free to contact our service manager Mike to further discuss how we can earn 5 stars from you on your next visit. 352-292-8493

October 07, 2023

I was treated awesome. Shawn was my sales person and made everything very easy for me. Extremely professional. I recommend Ocala of VW. More

by Robertjamesvogt2841
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed your experience with Shawn. Congratulations on your new Volkswagen!

October 06, 2023

Always great service and they will explain if anything needs to be done beyond the service of the vehicle. More

by JDTD2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert
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Oct 09, 2023 -

Volkswagen of Ocala responded

Thank you so much for trusting us with your Volkswagen, thank you for the 5 star review.

October 06, 2023

Overall it was good experience here at Ocala. Cecili was great to us during our visit. More

by TrishKoz12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecili Ortiz
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Oct 09, 2023 -

Volkswagen of Ocala responded

We are so glad you enjoyed your experience with Cecili, thank you for the 5 star review and congratulations on your new Volkswagen!

October 05, 2023

We had a wonderful experience purchasing our 2024 Tiguan! Shawn, Joe and Frank were courteous, friendly and knowledgeable -- they made the car buying process easy and pleasant. The dealership was clean and More

by sclarkster1599
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Bradley
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Oct 09, 2023 -

Volkswagen of Ocala responded

Congratulations on your brand new Tiguan!! We are so glad you love the vehicle and enjoyed your purchasing experience with our team! Welcome to the VW of Ocala family!!

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