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Volkswagen of Ocala
Ocala, FL
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,624 reviews
October 30, 2023
Great salesman,offered to do more for us then any other salesman we ever had. Also Danny in service writer is great.The dealership is always clean and everyone is friendly.Great service department also. Th salesman we ever had. Also Danny in service writer is great.The dealership is always clean and everyone is friendly.Great service department also. That is why towe come from Perry, fl.to your dealership. More
by pstines1
Employees Worked With
Other Employees :
Frank Bradley
October 28, 2023
Danny in service took wonderful care of me. Even when your dealership did not offer loaner vehicles for my use, he arranged with Uber to get me home and to return to the dealership to pick up m Even when your dealership did not offer loaner vehicles for my use, he arranged with Uber to get me home and to return to the dealership to pick up my new ID-4. Thanks, Danny! More
by JDEANMCNAMARA
Verified CustomerEmployees Worked With
Other Employees :
Carlos, your EV "Whisperer" (technician/guru)
October 28, 2023
Miss Ortiz was the best. From the initial greeting, through negotiations and answering questions, she was thorough, professional, maintaining a great positive attitude, and g From the initial greeting, through negotiations and answering questions, she was thorough, professional, maintaining a great positive attitude, and got the job done. I believe that of all the new vehicles I have purchased over the last 55 years, this has been my best experience. More
by DavidBirge
Employees Worked With
Michael "Irish" Bedaw, Cecili Ortiz
October 27, 2023
Loved the service! I called first to let them know I was going to see a specific car, so Shawn sent me a video before my arrival and I instantly feel in love with the I called first to let them know I was going to see a specific car, so Shawn sent me a video before my arrival and I instantly feel in love with the car! Shawn showed me the car with all its features and helped me to test drive the car before I bought it. I love my new car and thanks to Shawn and its team I had a great experience. More
by sassonalana
October 27, 2023
The service advisor was pleasant and professional. VW of Ocala has always been our favorite dealership. VW of Ocala has always been our favorite dealership. More
by Louis Colaianni
Employees Worked With
October 27, 2023
Great deal we appreciate your patience with us. It was a pleasure doing business with Volkswagen. Shawn was very kind and understood our needs completely. It was a pleasure doing business with Volkswagen. Shawn was very kind and understood our needs completely. More
by melissa
Employees Worked With
October 25, 2023
Carlos Hernadez, is truly a blessing and so thankful he was the saler assisting us. He took good care of us and gave us what we were looking for. Great atmosphere and friendly employees. was the saler assisting us. He took good care of us and gave us what we were looking for. Great atmosphere and friendly employees. More
by ar0d25
Employees Worked With
October 24, 2023
Everyone was very helpful and friendly. My questions were answered without delay and i will return to this dealership for service. Thank you! My questions were answered without delay and i will return to this dealership for service. Thank you! More
by robertpunger
Employees Worked With
Michael "Irish" Bedaw, Cecili Ortiz
October 23, 2023
David Peralta was a great help in picking out and showing me all the NEW TECH stuff about the car I bought.. Very pleast expereance me all the NEW TECH stuff about the car I bought.. Very pleast expereance More
by rnbovs
Employees Worked With
