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Volkswagen of Ocala
Ocala, FL
1,617 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,617 reviews
January 27, 2025
Carlos was professional, knowledgeable, and attentive. He made the process seamless and exceeded our expectations! He made the process seamless and exceeded our expectations! More
by Jennifer morales
Employees Worked With
January 27, 2025
Robert Oconnell went above and beyond to assist with a pleasant buying experience. He had great customer service and was satisfactory in every aspect of our experience at Volkswagen of Ocala!! I would rat pleasant buying experience. He had great customer service and was satisfactory in every aspect of our experience at Volkswagen of Ocala!! I would rate our experience with Robert Oconnell as a 5+ rating!! More
by savedbygrace1367
Employees Worked With
January 26, 2025
I recently had the pleasure of working with Carlos who exemplified the highest standards of customer service. From our first interaction, it was clear that he was not just focused on making a sale, but ge exemplified the highest standards of customer service. From our first interaction, it was clear that he was not just focused on making a sale, but genuinely committed to understanding and meeting my specific needs. More
by rnieves1116
Employees Worked With
January 26, 2025
Shawn Girton was a great help! I came in with a limited budget and he helped me find the perfect car! Highly recommend:) I came in with a limited budget and he helped me find the perfect car! Highly recommend:) More
by Marissa
Employees Worked With
January 24, 2025
Robert is not pushy and that's refreshing for a car salesman. Would reccomend him. salesman. Would reccomend him. More
by morellj31
Employees Worked With
January 22, 2025
The buying process was smooth and transparent, Sean worked well with us to get the numbers right and all was well. worked well with us to get the numbers right and all was well. More
by Shiloh calvert
Employees Worked With
January 17, 2025
I recently purchased a vehicle from VW of Ocala, and it was hands-down the best car-buying experience I've ever had! Alex, the salesman I worked with, was absolutely fantastic. He was low-pressure, frie was hands-down the best car-buying experience I've ever had! Alex, the salesman I worked with, was absolutely fantastic. He was low-pressure, friendly, and incredibly patient throughout the entire process. He answered all my questions and made sure I felt comfortable every step of the way. Alex truly went above and beyond to provide an excellent experience, and I highly recommend working with him! The finance representative was also amazing. They explained everything clearly and made the paperwork process quick and hassle-free. Overall, I couldn’t be happier with my experience at VW of Ocala. If you're looking for a smooth and enjoyable car-buying process, this is the place to go! Thank you, Alex and the team, for making it such a positive experience. More
by bronwyn chen
January 16, 2025
Made our shopping experience easy and were helpful and kind. Helped us even with less than an hour before closing kind. Helped us even with less than an hour before closing More
by yulymichaud
January 11, 2025
Great place. They tell you how it is and will explain everything. Drove 5 hours just to do business with them and it was worth it. They tell you how it is and will explain everything. Drove 5 hours just to do business with them and it was worth it. More
by Hillscott06
Employees Worked With
January 08, 2025
Robert was fantastic to work with. He was knowledgeable, patient, and answered all of my questions. He was knowledgeable, patient, and answered all of my questions. More
by Hj
Employees Worked With
