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Volkswagen of Ocala

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.8
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,624 reviews

November 24, 2023

Shawn was great. ..we had an all around good experience getting our car. Highly recommend. More

by leahmengarelli
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! Thank you for the 5 star review, we are so glad you enjoyed your experience with us. It was truly a pleasure to work with you.

November 22, 2023

Dealership is what it is. It’s a business. My salesperson along with her professionalism and knowledge of the product made this ordeal a personable and pleasant. Her efforts w More

by Paul.Nesbitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecili Ortiz
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Nov 25, 2023 -

Volkswagen of Ocala responded

We are always open to feedback if you would like to give us a call on what we could have done better so we can improve for the next time (352-387-1330) Congratulations to you on your new vehicle. Cecili is amazing and we are very lucky to have her.

November 22, 2023

Clean and well kept facility. Just slow with service. Maulan provides great customer service with every visit More

by TRAUMAMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allan, Malaun Humbert
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Nov 24, 2023 -

Volkswagen of Ocala responded

Thank you so much for taking the time to leave us a review. We are so glad you enjoyed working with our team. We apologize for the wait time on your service. When you schedule an appointment with our service advisors they can give you a idea of how long your service may take. Thank you again for trusting us with your vehicle!

November 22, 2023

Great place and nice people And they fixed my car with no problems I will return if I need more help More

by cortezg352
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
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Nov 24, 2023 -

Volkswagen of Ocala responded

Thank you so much for taking the time to leave us a 5 star review. We are so glad we could fix your vehicle for you, please reach out should you need anything further!

November 21, 2023

Mr. William Worthy helped lot wherever he was able to help. good job done by him. More

by girsut
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Worthy
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Nov 21, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review, we are so glad you enjoyed working with William! Congratulations on your new Volkswagen.

November 21, 2023

Pleasant and Professional environment. Especially working with Cecili Ortiz she was awesome, I think without her extraordinary effort and expertise I would not have finished the deal on th More

by kos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael "Irish" Bedaw
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Nov 21, 2023 -

Volkswagen of Ocala responded

Thank you for the 5 star review, we are so glad you enjoyed working with Cecili. Congratulations on your new Kia, it was our pleasure to help you into your new vehicle.

November 18, 2023

They took care of me right away. The waiting area is comfortable. I appreciated the video of my car's 20k service. More

by IBEUMER
Recommend Dealer
Yes
Employees Worked With
Malaun Humbert, Malaun Humbert
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Nov 20, 2023 -

Volkswagen of Ocala responded

Thank you so much for the 5 star review, we are so glad you enjoyed working with our team!

November 17, 2023

I always receive exceptional customer service at this dealership. Thank you Tyler Lein for providing me with great service every step of the way. More

by TINALEITE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Lein
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Nov 17, 2023 -

Volkswagen of Ocala responded

Tyler is new to our service team and we are very lucky to have him! Thank you for the 5-star review!

November 16, 2023

Danny is always professional and very polite He is a very knowledgeable individual . It was a great experience over all. More

by rodnlucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Volkswagen of Ocala responded

Thank you for taking the time to leave us this 5-star review! We appreciate you.

November 16, 2023

Shawn worked through the whole process, making things go smoothly throughout. Purchased on line and out the door in 2 days, drove from Jacksonville to Ocala and had our new car. We love our car. Thanks Sha More

by bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
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Nov 16, 2023 -

Volkswagen of Ocala responded

Shawn is amazing and we are incredibly lucky to have him. Congratulations to you on your new vehicle and thank you for leaving us a 5-star review!

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