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Volkswagen of Ocala
Ocala, FL
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,624 reviews
December 25, 2023
Not only was the repair unbelievably expensive $200 per hour, $100 for supplies and a % charge for a credit card, it wasn’t fixed and I had to bring it back. hour, $100 for supplies and a % charge for a credit card, it wasn’t fixed and I had to bring it back. More
by KELLEDR
Verified Customer
December 24, 2023
David Peralta is the best ! ! He went above and beyond to help me get the car I wanted ! He went above and beyond to help me get the car I wanted More
by ac.ventura02
Employees Worked With
December 24, 2023
All right ? ? Everyone was nice and professional. I lived the service video Right I'm done. ? Everyone was nice and professional. I lived the service video Right I'm done. More
by jallen9887
December 22, 2023
I have been going to this dealership for many years and will continue to do so. excellent service department and usually see Danny. Sometimes I know I must drive him crazy with my lack of knowledge ! But will continue to do so. excellent service department and usually see Danny. Sometimes I know I must drive him crazy with my lack of knowledge ! But he responds in a very nice manner and takes care of the issue at hand. I have driven VWs for over twenty years. I will not by any other Make of car. VW= excellent service , great staff through the center, and excellent write up people headed by Danny. More
by marshamcnamara42
Employees Worked With
Other Employees :
I don't think I saw any of these people......didn't recognize any of them.
December 22, 2023
Very professional and a pleasant buying experience. No complaints with the handling of the transaction. No complaints with the handling of the transaction. More
by sandysmart55
Employees Worked With
December 19, 2023
Someone contacted me and said they wanted to purchase my car and they was supposed to appraise my car during the service time. They never showed up. What happened? car and they was supposed to appraise my car during the service time. They never showed up. What happened? More
by Mikeys44
December 19, 2023
Have been using this dealership for 15+ years. One of the best things about it is Danny in the service department. He has always gone above and beyond to make sure we are taken care of with a smil One of the best things about it is Danny in the service department. He has always gone above and beyond to make sure we are taken care of with a smile. We will continue to use this dealership for years to come. More
by CJCINTAMPABAY
Employees Worked With
December 19, 2023
Great experience buying from out of state. Once the deal wA signed we were able to get the car quickly and seamlessly. Car was just as described. Once the deal wA signed we were able to get the car quickly and seamlessly. Car was just as described. More
by CZook
Employees Worked With
Other Employees :
Christopher Hudson
December 18, 2023
Always a great experience. Pleasant and professional staff. Quality service. Great online and email scheduling options. Pleasant and professional staff. Quality service. Great online and email scheduling options. More
by BUCKMS
December 17, 2023
David is a great salesman. Very professional, very knowledgeable about the cars he’s selling. Very professional, very knowledgeable about the cars he’s selling. More
by Ahmad Aly
