Back

Volkswagen of Ocala

Ocala, FL

4.8
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Contact Dealership

5135 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 1,624 reviews

January 06, 2024

I am so Thankful to Shawn and TJ at VE Ocala! !! I do not have to worry about getting to where I need to be!!! 💪🏼 More

by ckkodiac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Volkswagen of Ocala responded

Congratulations and thank you for choosing! We appreciate you leaving us a 5-star review!

January 05, 2024

It was good. Will come back for the next service appointment when it is due. More

by MCDONALD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 06, 2024 -

Volkswagen of Ocala responded

We appreciate you choosing us to service your vehicle. Thank you for the 5-star review!

January 04, 2024

Caleb would not accept my coupon for an oil change. It was valid and from your own website. Caleb gave me a lame excuse saying the $69 coupon was excluded but the Atlas wasn’t excluded from the fine pr More

by tjcain2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Volkswagen of Ocala responded

Please accept our sincerest apologizes for the miscommunication that occurred during your visit, we never want any of our guest to feel the way you did upon leaving our dealership. Our service manager Danny has reached out to you to personally appologize and apply a credit to your account for your next visit. Please do not hesitate to reach out to us with any further questions or concerns.

January 04, 2024

Vehicle purchased was a a good deal. Salesman was very helpful and courteous. I will use their benefits.. More

by nucboy2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Volkswagen of Ocala responded

Congratulations on your new vehicle! We are so glad we were able to help you get a good deal on a great vehicle. Thank you so much for taking the time to leave us a five star review. We cannot wait to see you on your next visit!

December 31, 2023

After 4 days of dealing with looking for a vehicle stopped by and got g old, no great salesperson and a great finance person. Still need to look at time involved but was average. Other than that I w More

by bigdaddy7moe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance - filler?, Cecili Ortiz
Jan 02, 2024 -

Volkswagen of Ocala responded

Thank you so much for taking the time to share your experience and leave us a five star review. We are so glad we could help you find the vehicle you were looking for. Congratulations on your new Volkswagen! Please feel free to reach out should you have any additional questions or concerns, it was a pleasure working with you!

December 31, 2023

Need a call back. The price we were quoted for service was not the price we were charged. More

by Einy72
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Danny Schlenker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Volkswagen of Ocala responded

Please accept our sincerest apologies for the miscommunication of price, we understand this is very upsetting. We never want any of our guests to feel this way or experience this in anyway. We would like to personally appologize and further discuss a resolution to this situation. Unfortunately we cannot find your contact information with the name provided. Please reach out to our general manager Bobby Watts at 352-861-0234 or by email at bwatts@gettel.com.

December 30, 2023

This is our second car from this dealership and we really trust Shawn, our salesman. He has been so helpful with all our question about both cars and we got awesome deals. We will definitely be back in the f More

by hmsb27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you have enjoyed working with Shawn. Thank you so much for taking the time to share your experience with us. We look forward to seeing you again soon!

December 30, 2023

First of all, in searching for another vehicle I had not considered Volkswagen as an option until my daughter mentioned your dealership. After seeing what you have and meeting Shawn Girton, who was professi More

by alton1674
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed working with Shawn and Carlos. We are so excited that we could help you decide on the perfect car for you and your daughter, thank you so much for leaving us a five star review. We look forward to working with you again in the future! Happy New Year!

December 28, 2023

Shawn has been great to work with and helped a lot through the for me new process of purchasing a car in the foreign country! More

by kadic.lawrence
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen, we are so glad you enjoyed working with Shawn. Thank you for the 5 star review!

December 28, 2023

Carlos was very helpful and made the whole process easy. I walked away with the car I wanted and I’m very happy with how I was treated during the buying process. Will definitely visit again in the future! More

by Sue B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Volkswagen of Ocala responded

Congratulations on your new Volkswagen! We are so glad you enjoyed working with Carlos, it was a pleasure doing business with you and we cannot wait for your next visit.

...
33
...