Volkswagen of Ocala

I have bought three vehicles at Volkswagen of Ocala. They have gone above and beyond my expectations. They did what they said they would do every time. After the sale every one of the salesman and servi They have gone above and beyond my expectations. They did what they said they would do every time. After the sale every one of the salesman and service guys had the time to speak with me answer any questions and just be professional every time. This dealership gets brand loyalty and creating Longterm relationships. My salesman Shawn listened to our concerns offered us options and put together a great deal. Chris in management was friendly and professional. Fez and TJ in Finance put us into a great bank and gave no nonsense options to keep us in a good place Longterm. They all know what they're doing. Danny and the whole service Team never missed a beat. I've trusted them for years. I have delt with other dealerships in the aera but none of them compared to Volkswagen of Ocala. If you're in the car market do yourself a favor and check them out, you won't be disappointed. More

They work on it til it was done got the wrong part for different car.. works great now thank you. different car.. works great now thank you. More

When ever my husband & I go to the VW dealership in Ocala, we are treated with outmost respect by all of the employees. Greeted as we come in and we’re made sure that we understand everything that is h Ocala, we are treated with outmost respect by all of the employees. Greeted as we come in and we’re made sure that we understand everything that is happening with our car. From basic maintenance to buying a car, the staff is there to make sure your needs are taken care of the best they can provide. The dealership itself is clean and the waiting room comfortable. We have been going to this dealership for 15 years now and we highly recommend them for buying a car and/or servicing your car. More

It was an amazing experience from top to bottom. Shawn took excellent care of me and provided one of the best sales experiences I've ever had! Shawn took excellent care of me and provided one of the best sales experiences I've ever had! More

This is the second time I have bought a vehicle from Volkswagen of Ocala and the Customer Service was outstanding. I am happy with my purchase and Carlos Hernandez was outstanding as my salesman he wen Volkswagen of Ocala and the Customer Service was outstanding. I am happy with my purchase and Carlos Hernandez was outstanding as my salesman he went above and beyond for me. More

I paid over $1600 for a carbon buildup clean out. Picked my car up on a Monday. The very next day, I got an emergent flashing red light indicating there was no oil in the car. They failed to check a Picked my car up on a Monday. The very next day, I got an emergent flashing red light indicating there was no oil in the car. They failed to check a basic thing like oil level. Could’ve ruined my engine. Very negligent, making me loose confidence in their competency. More

If you’re looking for a new or used vehicle Volkswagen of Ocala is the place to go! Great customer service and they go out of their way to make sure you get the best vehicle you’re looking for. They make sur Ocala is the place to go! Great customer service and they go out of their way to make sure you get the best vehicle you’re looking for. They make sure you’re happy with the vehicle you purchased. If anything is just not right they make sure it gets right!! More

Courteous, knowledgeable, everything was explained clearly. I was given enough info to make an informed decision clearly. I was given enough info to make an informed decision More

VW of Ocala service is a 10 out of 10⭐️’s. They give you all the information you need to hear when bringing your car in. They give you all the information you need to hear when bringing your car in. More

Sean was an a excellent sales associate-alongside Cecili- and was able to answer just about all of my inquiries about the vehicle I was looking to purchase. I had some hiccups with the process over the weeke and was able to answer just about all of my inquiries about the vehicle I was looking to purchase. I had some hiccups with the process over the weekend, but over he and the rest of the staff at Volkswagen of Ocala were extremely helpful and informative. I appreciate them and their hard work in making me happy with my purchase! More