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Volkswagen of Ocala

Ocala, FL

4.8
1,624 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,624 reviews

August 29, 2012

I was pleased with the fact a person was there at 7:30 as scheduled. previously this was not the case. Everyone was friendly and informative. More

by Mangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
August 22, 2012

My appointment was scheduled quickly, the service was done as scheduled and I was given an estimate for additional repairs before I left. I was satisfied with the work done. More

by dan cagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 14, 2012

Gloria is very friendly, knowledgeable and helpful. She wants to be fair and tries very hard to close the deal. We are very happy with her and would seek her if we buy another car. We have recommended he More

by sandiearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
May 11, 2012

I had the best experience buying a car ever with Gloria at Ocala VW. Even later, when I needed assistance after I purchased my car Gloria, Danny, and Sales manager Michael were all awesome. I must say that More

by stargazer9696
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Schlenker
May 11, 2012

My wife and I had a great experience dealing with VW of Ocala. I had been to the VW dealerships in Orlando but the folks at VW of Ocala made us feel at home and at ease. This was not the case at the dealer More

by gmhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 27, 2012

Rick and the the support staff made buying and working with the dealership enjoyable. They accommodated several requests I had relative to the way I wanted the car detailed, down to hand washing the car. More

by Steve Middlemas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Hammond
April 11, 2012

Ron was my salesman. Wow, what a wonderful experience. He was upfront and honest. No games. I purchased my vehicle with Ron. When my car was being detailed he had the detail person show me the car to make su More

by delormes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bigler, Danny Schlenker
August 19, 2011

Thank you VW of Ocala for a terrific sales experience. The sales and service staff were extremely courteous and knowledgeable. I highly recommend VW of Ocala to all of my friends and family. More

by captnbad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4
Aug 19, 2011 -

Volkswagen of Ocala responded

Great to hear that your sales experience was all that you expected and more it seems....thanks for letting us know, as it's appreciated! Let us know if you need anything at all - we are here to serve you. The VW of Ocala Family

August 18, 2011

The parts manager is fantastic! Very very helpful and has integrity which is hard to find in many of todays businesses and for me takes precedence over price !!!!!!! More

by mwhartman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Farnham
Aug 19, 2011 -

Volkswagen of Ocala responded

Thanks you so much for the positive report on your experience with our Parts Dept. We look forward to being able to assist you in the future with any need that you may have. Thanks again! The VW of Ocala Family

June 07, 2011

Everyone we dealt with was very nice and went out of their way to help us. They stayed very late and kept us updated on entire process. They called to check up on how they did and how my car was working More

by lisanewell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Barnes/Ron Bigler Everyone we met
Jun 07, 2011 -

Volkswagen of Ocala responded

Hi there Lisa....thanks so much for the kind words! We are so pleased that you had such a nice experience with us, and look forward to serving all of your needs in the future as well. Enjoy your vehicle!! The VW of Ocala Family

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