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Volkswagen of Ocala

Ocala, FL

4.8
1,577 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,577 reviews

January 30, 2016

Buyer beware, get it in writing, a handshake is no good here Let the buyer beware. This story is not to illustrate how dumb I can be, (that’s in here) but how disappointed I am with Volkswagen of Ocala. I bou More

by harlowpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randal Lipscomb
January 28, 2016

"Service Dept are rockstars" I have never had such a great experience dealing with a Service Dept until I became a customer of thiers. Danny is the Service Dept has to be the most More

by DubVMike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Schlenker
January 23, 2016

Service Dept rocks. The last two times I've brought my car in to the Service Department (once for routine maintenance and recently for an airbag recall), I have had no gr More

by ilovepigs
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny, Chris
January 23, 2016

VW of Ocala - Auto Butler Treatment & Recall Notice Both my wife and I have newer Volkswagen model cars (Passat & Jetta), which we purchased from VW of Ocala in the past two years. The management staff More

by MetaMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Schlenker
January 22, 2016

Warranty work I would gladly return to this dealer for service they friendly and on the ball, I will check this dealer first my next new car. More

by Greg49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny
January 15, 2016

VIP service at VW of Ocala I called Danny to schedule my 40,000 mile service. Got in right away the next morning at time of my convenience. I was even offered a loaner which I d More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny
January 13, 2016

Truly a VERY EASY experience No BS, No Gimmicks, Nice, Friendly, not your stereo-typical "car salespeople". I could tell there was an "urgency" behind the scenes to address, proce More

by schiedmtfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Randall, Michele, Chris
December 31, 2015

Read the fine print Advertised price was NOT the same while negotiating the deal. Upon questioning why the price jumped a Couple of thousands from the advertised price, More

by Disappointed
Customer Service
Friendliness
Price
Recommend Dealer
No
December 30, 2015

Always happy with the service! Since I bought the car, Danny was my adviser, teaching me all the details about the new car. Every time every service, I enjoyed the friendly attitud More

by NelaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Danny Schlenker
December 30, 2015

Great service at Volkswagon of Ocala Brought my car in for the 40,000 mile service. Kelly was very helpful and courteous. I didn't have a ride that morning and he was quick to offer a loa More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
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