Volkswagen of Ocala
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was professional and quick Danny was very professional and helpful. He seemed to care and communicated vey well. The car looked great when done. Would recommend this dealership Danny was very professional and helpful. He seemed to care and communicated vey well. The car looked great when done. Would recommend this dealership from the experience alone. More
Great customer service, great service Everyone in the dealership was super friendly and helpful. Danny was very helpful and was able to resolve my problem Easy and Efficiently. Great custo Everyone in the dealership was super friendly and helpful. Danny was very helpful and was able to resolve my problem Easy and Efficiently. Great customer service , I will definetly be coming back to service my vehicle and or get a new vehicle with Volkswagen of Ocala. It was one of the best experiences I have had with a Volkswagen dealership More
Professionalism If it wasn't for the service rep I/we would have never gone back to the dealership. He has the ability to run his own dealership. I unfortunately had If it wasn't for the service rep I/we would have never gone back to the dealership. He has the ability to run his own dealership. I unfortunately had to wait along time, during that time he was conscious of people waiting and was always busy the whole time. If any regional manager or above reads this you should promote him. More
30,000 miles w/ check engine light In for regular oil change. Check engine light had been on. Did the regular tighten cap next fill, still on. Found something with electronic fuel proc In for regular oil change. Check engine light had been on. Did the regular tighten cap next fill, still on. Found something with electronic fuel process. Part was not common and returned next day. Taken care of. Great service advisors! I feel like part of the family!! More
Buyer Beware !!!. Hani lied, extended warranty was not refundable or transferable, told it would be. Had car 10ths, lost $1500, would not prorate unused por !!!. Hani lied, extended warranty was not refundable or transferable, told it would be. Had car 10ths, lost $1500, would not prorate unused portion. More
Great service! This facility is new and fantastic. The service staff is phenomenal, especially Danny Schlenker. He is courteous, efficient and knowledgeable. He is a This facility is new and fantastic. The service staff is phenomenal, especially Danny Schlenker. He is courteous, efficient and knowledgeable. He is an asset to this dealership. I wholeheartedly recommend this service center. More
Service Danny does an excellent job whenever I need help with service for my GTI or my wife's Jetta. He is a pleasure to work with. Danny does an excellent job whenever I need help with service for my GTI or my wife's Jetta. He is a pleasure to work with. More
overall great experience The staff was extremely helpful. Service is fast and high quality. I will continue to shop here for not only myself but my wife and children. The staff was extremely helpful. Service is fast and high quality. I will continue to shop here for not only myself but my wife and children. More
Fantastic Customer Service. The staff at Volkswagen of Ocala is Awesome. They will go above and beyond to take care of there customers. Would definitely recommend Sales, Service The staff at Volkswagen of Ocala is Awesome. They will go above and beyond to take care of there customers. Would definitely recommend Sales, Service and Parts. More
A 10 in my book. Danny Schlenker at the service desk, awesom Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustwo Professional, detailed, and personalized. This type of dealership is hard to find . How often can you go to a auto dealership that is totally trustworthy. More