Volkswagen of Ocala

Great People was very kind n helpful n treat u very good m nice price happy with our used mini van I would gladly be back again People was very kind n helpful n treat u very good m nice price happy with our used mini van I would gladly be back again More

Friendly and knowledgeable staff at Ocala VW. I spoke with Jessica on the phone and was convinced to come visit Ocala VW. I met with Sandie on my arrival. She had the car ready for a test drive an I spoke with Jessica on the phone and was convinced to come visit Ocala VW. I met with Sandie on my arrival. She had the car ready for a test drive and explained the various functions of the information system(WOW-Lots of "stuff"). She was friendly and patient and fun to deal with. Savanah joined us when we crunched the #s. I received a reasonable deal and it was a pleasure working with them. More

William was knowledgeable and customer friendly. He made our experience a pleasure - he was helpful, patient and does not apply sales pressure. Thank you William Worthy! our experience a pleasure - he was helpful, patient and does not apply sales pressure. Thank you William Worthy! More

An enjoyable buying experience Sandra, our Sales Person at Ocala VW accomplished what few dealers achieve, friendly and authentic communication, while delivering a professional busi Sandra, our Sales Person at Ocala VW accomplished what few dealers achieve, friendly and authentic communication, while delivering a professional business interaction. TJ, the Finance Manager, finished up the finance details with is in an informative but no pressure way, to complete our purchase. More

Great used car experience, pleasant, helpful staff. My style of car purchasing is pretty basic. I knew the car I was looking for, I knew how much I was likely to pay for it. Volkswagen of Ocala had the My style of car purchasing is pretty basic. I knew the car I was looking for, I knew how much I was likely to pay for it. Volkswagen of Ocala had the car and the price was reasonable. The car was clean, serviced, and Gettel Certified. Getting in it, driving, working through the financing, was all a breeze. Even though it was close to 4pm on a Sunday, everyone involved was happy and helpful. The coffee service was well supplied and a nice bonus! My sales person, Savanna, was straight forward and very nice, she has contacted me 3 times since the sale 2 months ago, just to see how things were going, she proudly took very good care of me, The car is everything I expected and the sales and service were above what I have experienced in the past. Thank you. More

Purchase vehicle Great price for new Jetta. Pleasant sales staff and finance officer. Was able to fully test drive several vehicles. Answered questions and gave optio Great price for new Jetta. Pleasant sales staff and finance officer. Was able to fully test drive several vehicles. Answered questions and gave options for each vehicle that we test drove More

New car Ariel was great sale rep and very thorough. He made it very easy and listen closely. Worked hard to get what I wanted and looking for. Ariel was great sale rep and very thorough. He made it very easy and listen closely. Worked hard to get what I wanted and looking for. More

Service Department Always helpful and honest. They are friendly and strive to make you comfortable while waiting on your vehicle. I also purchased my vehicle from them i Always helpful and honest. They are friendly and strive to make you comfortable while waiting on your vehicle. I also purchased my vehicle from them in 2017 and received great service. More

Fantastic experience I had been looking for a newer vehicle, and knew I'd have struggles because of my credit score and only my current vehicle to trade without any extra I had been looking for a newer vehicle, and knew I'd have struggles because of my credit score and only my current vehicle to trade without any extra cash down. I spoke to the internet person they assured me something could be done. Still hesitant because I was treated like a waste of time at other places we had been to. But decided to give it a shot. Walked in and was greeted by Alex. Seemed nice but I was kind of on gaurd because of previous treatment at other places. Went back to his office and I explained about the bad credit no money down just my trade and needed my payment at a certain amount. He was understanding and didn't treat me like I was a waste of time, just explained the process. Sounded good so we proceeded. He offered us drinks snack and what not. Did paper work to start the process and he was gone to see what he could do. Came back and said they found the perfect vehicle.... He was a passionate about what he was showing and I was just like whaaaa- it was a mini van and I was not interested. We laughed, and he went back to work with the manager , and finance guy to find another one. Well they did, it was a nice used car low miles and what not. Looked good so I drove it, now was the moment of Truth, could it happen. Bam it did. Sorry this is so long but the time/effort, the kindness and laughter during the process was awesome. I'm not someone with a lot of money or much to offer a dealership. They treated me like I was a friend wanting a vehicle. Bree was friendly and down to earth and the finance guy ( sorry I don't remember his name, but remember how he treated me) was great. Not a typical finance person with attitude. He was great! The whole experience from the internet sales to the delivery was amazing. On top of all that, I get a free car wash for as long as I own the vehicle. It doesn't seem like a lot, but did you ever pay for a car wash ? I can do that 3 times a week for free!! If it can be done, they will do it for you! Especially if you want a mini van 😂😂😂. Thanks Alex, Bree and the finance guy for my new car! More

Great experience My wife and I have hunted all over ocala looking for a newer vehicle for her. Stumbled across Volkswagen of Ocala and honestly never thought they woul My wife and I have hunted all over ocala looking for a newer vehicle for her. Stumbled across Volkswagen of Ocala and honestly never thought they would easy to work with, boy was I wrong. Met Alex at the door and he walked us through the process never promised he could deliver the moon but was honest fair and very caring. He worked with Bree and they found the perfect car for us and was better than anything else we have found hunting all over ocala. Really top notch group we will be back to buy another vehicle later. More