Volkswagen of Ocala

Mike DeJesus is the most pompous, arrogant, and abrasive sales manager I have ever had the displeasure of doing business with. He refuses to let his customers speak when they are trying to ask concerning qu sales manager I have ever had the displeasure of doing business with. He refuses to let his customers speak when they are trying to ask concerning questions. Meanwhile he will continue talking over them with a demeaning and undermining tone. Volkswagon should terminate this disappointment of a man immediately as they will loose tens of thousands of dollars in business by allowing such an abrasive man to run their dealership. More

Arrived for a recall. Departed in an upgrade. Thanks, Brett, for organizing the surprise. Thanks, Luciano, for carrying out the details. And TJ, thank you, for turning their vision, into a reality! Brett, for organizing the surprise. Thanks, Luciano, for carrying out the details. And TJ, thank you, for turning their vision, into a reality! More

Fantastic experience at Volkswagen of Ocala. Irish Bedaw is the man. Easy, quick, efficient!!! I was in and out of there in an hour and very happy. is the man. Easy, quick, efficient!!! I was in and out of there in an hour and very happy. More

I love my 2020 Tiguan!! Carlos was my salesman and he was so patient, as I was looking at several different vehicles. I never felt rushed! He was professional and personable!! Joe in finance was great was so patient, as I was looking at several different vehicles. I never felt rushed! He was professional and personable!! Joe in finance was great as well! Everyone you come across at the dealership greets you and makes you feel welcomed! More

I love my VW, although I did not receive the hood bra as discussed while making the deal! Was a bit disappointed at that, but otherwise the process was good. discussed while making the deal! Was a bit disappointed at that, but otherwise the process was good. More

Victor! Thank you for an amazing car buying experience! My husband is very happy with his new Jetta! I will send people your way because I know they will be treated right with you! Thank you again!! My husband is very happy with his new Jetta! I will send people your way because I know they will be treated right with you! Thank you again!! More

We had a good experience and Victor was very helpful and able to get the job done for us. We would go back and use him again! able to get the job done for us. We would go back and use him again! More

We have purchased Vw’s from this dealership and have always been impressed with their knowledge of the vehicles and keeping their customer informed. We purchased a new 2021 Atlas and was impressed with always been impressed with their knowledge of the vehicles and keeping their customer informed. We purchased a new 2021 Atlas and was impressed with the size and options. More

The overall experience at the dealership was warm, friendly and inviting. I went to have my 2019 Tiguan serviced but ended up driving home a new 2020 Tiguan. Truly, from the gentleman who greeted me i friendly and inviting. I went to have my 2019 Tiguan serviced but ended up driving home a new 2020 Tiguan. Truly, from the gentleman who greeted me in the service entrance, inside service manager, sales and finance staff, all were courteous and charming to deal with. More

Victor was very good. He called us to let us know about deals & we came in & traded our 2017 jetta for a new 2020 passat deals & we came in & traded our 2017 jetta for a new 2020 passat More