Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Volkswagen of Ocala
Ocala, FL
1,579 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,579 reviews
August 30, 2021
Always knowledgeable. They shoot straight and give you the details up front. A service that is above the competition. Always looking for the best deal for the customers. the details up front. A service that is above the competition. Always looking for the best deal for the customers. More
by arbmom7
August 17, 2021
The staff are very friendly and responsive. I contacted them initially to acquire some information about a car. Chris sent me a full walk around video of the vehicle. He was present on his day off at the d them initially to acquire some information about a car. Chris sent me a full walk around video of the vehicle. He was present on his day off at the dealership to be there when I purchased the car. More
by David.nader.12
August 07, 2021
I was so impressed at how easy the transaction was. I pulled in filled out my paperwork and was done within 45 minutes. pulled in filled out my paperwork and was done within 45 minutes. More
by broadwaygal68
August 02, 2021
I really enjoyed the customer service. The ease of access to to do financial doc is amazing. The facilitator Cris Hudson (salesman) was wonderful, flexible in scheduling and upfront and honest. to to do financial doc is amazing. The facilitator Cris Hudson (salesman) was wonderful, flexible in scheduling and upfront and honest. More
by thomas.glenn
July 22, 2021
Savanna, our sales person was excellent. She explained all of the options up front and our purchase was smooth sailing from start to finish. This is our second vehicle purchase at VW of Ocala and we have all of the options up front and our purchase was smooth sailing from start to finish. This is our second vehicle purchase at VW of Ocala and we have had excellent experiences both times. More
by NickD
Employees Worked With
Savanna Freimuth
July 18, 2021
Great experience at this dealership. Very easy to deal with. Would definitely return in the future for another car. Looking forward to hopefully same exoerience with service. with. Would definitely return in the future for another car. Looking forward to hopefully same exoerience with service. More
by Sja
Employees Worked With
Tyler, Tyler Lein
July 18, 2021
Sales reps were friendly and courteous, not over bearing. They were knowledgeable about the vehicles. I would recommend this dealership when looking for a new or used vehicle. They were knowledgeable about the vehicles. I would recommend this dealership when looking for a new or used vehicle. More
by Yatefam326
Employees Worked With
Other Employees :
Rachel Mack and Chris Hudson , Rachael Mack
July 17, 2021
We were Very happy with the service and no pressure atmosphere of Ocala Volkswagen dealership. I would shop there again in the future when I need a new car. atmosphere of Ocala Volkswagen dealership. I would shop there again in the future when I need a new car. More
by Dorothyf61
July 14, 2021
Tyler was amazing! Super helpful! Great service and I love my car! Would defintely recommend this dealership for anyone in the market to buy a car love my car! Would defintely recommend this dealership for anyone in the market to buy a car More
by Janellecheri
Employees Worked With
Tyler Lein, Tyler Lein
July 09, 2021
Chris Hudson an outstanding sales agent went above and beyond to help me select the right vehicle. I highly recommend Chris if your looking to purchase a vehicle at VW at Ocala. The service was extremely beyond to help me select the right vehicle. I highly recommend Chris if your looking to purchase a vehicle at VW at Ocala. The service was extremely good,. Once again thank you kindly for looking out for me! Great customer service! OT More
by olga.torres
