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Volkswagen of Ocala
Ocala, FL
1,625 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,625 reviews
June 27, 2024
Great service. Ricky kept me up to date and was always very pleasant. Would recommend this dealer. Ricky kept me up to date and was always very pleasant. Would recommend this dealer. More
by melia69690
Employees Worked With
June 27, 2024
There was a little miscommunication as to whether I was waiting for my car or not. I was waiting. waiting for my car or not. I was waiting. More
by davef7421
Employees Worked With
June 26, 2024
Fez Fuentes was OUTSTANDING. It was my first time bringing car into service at VWoOcala, as I recently moved to the area. I had a problem with tires, Fez took care of EVERYTHING It was my first time bringing car into service at VWoOcala, as I recently moved to the area. I had a problem with tires, Fez took care of EVERYTHING that needed to be addressed. VWoOcala had my car maybe two to three hours and car was like new when I picked it up. A+++++++++ More
by pamelaval
Employees Worked With
June 26, 2024
Great service! Fast and efficient. Highly recommend to anyone around the area looking for a place to take care of all of your automobile needs Fast and efficient. Highly recommend to anyone around the area looking for a place to take care of all of your automobile needs More
by HypnotiK BlaZe
Employees Worked With
June 25, 2024
Well run service department. Attentive friendly no pressure sales consultants. Nice range of snacks and beverages. Helpful parts department staff. Attentive friendly no pressure sales consultants. Nice range of snacks and beverages. Helpful parts department staff. More
by rwc
Employees Worked With
June 24, 2024
On time, thorough, very good customer service. Pleasant facility, customer focused. Will not hesitate to go back. Pleasant facility, customer focused. Will not hesitate to go back. More
by kathy
Employees Worked With
June 24, 2024
Everyone is very helpful and very friendly. I just moved to Ocala, FL from Connecticut and had to bring my car in because my engine light came on. I got an appointment right away and was taken I just moved to Ocala, FL from Connecticut and had to bring my car in because my engine light came on. I got an appointment right away and was taken bery well care of…. They even washed my car and got rid of the bugs 😃 More
by Dawn
Employees Worked With
June 22, 2024
Shawn was awesome and patient, as I was tentative of buying a new car. Everyone there was helpful and friendly. They worked out a plan that I was comfortable with and I appreciate the stress free experi buying a new car. Everyone there was helpful and friendly. They worked out a plan that I was comfortable with and I appreciate the stress free experience. More
by lesliestone7
June 21, 2024
Always a pleasure with Danny and Ricky. They always accommodate me with pickup, delivery and payment. They always accommodate me with pickup, delivery and payment. More
by JGHELTON08
June 21, 2024
They really work to please. So efficient as well. The service desk get right to getting you setup and work to get your vehicle back to you. The courtesy ride back home shows imm So efficient as well. The service desk get right to getting you setup and work to get your vehicle back to you. The courtesy ride back home shows immense effort to please. More
by vorange0
Employees Worked With
