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Volkswagen of Ocala

Ocala, FL

4.8
1,580 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,580 reviews

March 12, 2022

I loved thank you for the good service. I have my new car. Good Carlos gracias 👌⭐⭐⭐⭐⭐ More

by Svfrancisconi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Volkswagen of Ocala responded

Thank you for choosing us and the 5 star review!

March 12, 2022

I always love when I come to Volkswagen for my car services. I feel appreciated and as if my car is in good hands. They aren't pushy either which is a big thing with car dealerships and service depart More

by MIAAMARIEE101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star!

March 12, 2022

Chris and Ryan were very helpful at helping our family find they right vehicle to suit our needs! We love our new Atlas! Thanks again! More

by fairy4325
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan McGeehan
Mar 12, 2022 -

Volkswagen of Ocala responded

We are excited to hear that you love your new Atlas! Thank you for the 5 star review

March 12, 2022

I’ve had VW since 2012. From Jodi on the phone to Danny and Heather in the service department my experience was excellent More

by debandduffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Klopp
Mar 12, 2022 -

Volkswagen of Ocala responded

We are very lucky to have such an amazing team! Thank you for the 5 Star review

March 11, 2022

I’ve used Danny for years and he great service guy. I recommend him to anyone. More

by JEFF_KIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 11, 2022

Very happy with Frank and the service department’s commitment to making sure my new touring is safe More

by ZINDIRODROGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp, Frank Bradley
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 11, 2022

Dealer has some very good people, sales and service. Every time I visited I was greeted and treated with with utmost respect. Service was always through and correct. Very cordial and professional esp More

by Orville L Hagood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for leaving such an amazing review. We truly appreciate it.

March 10, 2022

William Worthy, treated me with respect, and worked with me to ensure I got the best deal possible for my needs. TJ was a pleasure to work with. You have earned my business. More

by Azdon1996
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tj Richmond, William Worthy
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for letting everyone know how William treated you, and for giving us 5 stars.

March 10, 2022

William did a great job of finding me the perfect car. I told him what I wanted and what I needed and he helped me make the best decision. It was the first time I didn't feel pressured or pushed while buy More

by bigfishenergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Worthy
Mar 11, 2022 -

Volkswagen of Ocala responded

Thank you for the 5 star review.

March 10, 2022

The service was good my only complaint is the wait. I was there over 3 hours More

by RUSCHEILHILBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Klopp
Mar 11, 2022 -

Volkswagen of Ocala responded

We are sorry about the wait time. Hopefully next time will be quicker and we can earn 5 stars.

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