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Volkswagen of Ocala

Ocala, FL

4.8
1,627 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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5135 SW College Rd

Ocala, FL

34474

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Showing 1,627 reviews

August 05, 2024

Volkswagen of Ocala always goes above and beyond! Great staff and great service. Wouldn't go anywhere else ! More

by 12345ASDF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Schlenker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Lein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Vallejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fez Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Volkswagen of Ocala responded

Thank you for your fantastic review! We’re delighted to hear that our staff and service have consistently exceeded your expectations. It’s wonderful to know you’re so satisfied with your experience at Volkswagen of Ocala. We look forward to continuing to serve you and appreciate your loyalty!

July 31, 2024

Sean answered all questions with great knowledge. He is pleasant and seems that he genuinely likes to give his client all the time they need. Hope to use him in the future. More

by robertmlakin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Financial closer
Aug 01, 2024 -

Volkswagen of Ocala responded

Thank you for your kind words! We’re glad to hear that Shawn provided you with knowledgeable and attentive service. It’s wonderful to know that you felt he genuinely cared about addressing all your questions. We look forward to assisting you again in the future and will be sure to have Shawn ready to help. If you need anything else, just let us know!

July 31, 2024

The VW of Ocala sales team is exceptional , dealing with Matthew was an easy and transparent transaction from start to finish they worked with our needs and made the deal happen . Highly recommend Matthew More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hartge
Aug 01, 2024 -

Volkswagen of Ocala responded

Thank you for your fantastic review! We’re thrilled to hear that Matthew and our sales team made your experience smooth and transparent. It’s great to know they met your needs and helped make the deal happen. We can’t wait to assist you with your next vehicle purchase. See you soon!

July 30, 2024

Quick, easy and efficient experience. Came in with a vehicle in mind they brought all options and got me the car I wanted without hassle. More

by rschwab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you for taking the time to share your experience! We’re delighted to hear that we were able to get you the car you wanted quickly and efficiently. If you need any further assistance or have any questions, feel free to reach out. Enjoy your new vehicle!

July 28, 2024

Matthew Hartge was a pleasure to work with purchasing my 2024 Atlas. He was extremely helpful and fully understood what I was looking for. He made the process as easy as possible. TJ was also great with the More

by Cpettit3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Hartge
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We're thrilled to hear that Matthew and TJ made your experience smooth and enjoyable. If you have any more questions or need further assistance, don’t hesitate to reach out. Enjoy your new 2024 Atlas!

July 28, 2024

Friendly, professional and an overall great experience! Would definitely recommend to family and friends. Shawn was very easy to work with and made the process as stress-free as possible. More

by pishotta247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you for your fantastic review! We're delighted to hear that Shawn made the process smooth and stress-free for you. Your recommendation means a lot to us. If you or your friends and family need anything in the future, we're here to help!

July 26, 2024

I am greatful for the great service to my Volkswagen beetle that you did for me.My Car is running like New. More

by Terrymcclendon173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you so much for your kind words! We’re thrilled to hear that your Volkswagen Beetle is running like new and that you’re satisfied with our service. If you need anything else or have any questions in the future, please don’t hesitate to reach out.

July 26, 2024

Took car in because it wouldn’t crank when engine was warm. Dealership had car for two weeks. Claimed they couldn’t get car to replicate the problem they said “we are chasing a ghost”. Was also told More

by Ms. Disappointed
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Lein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you for sharing your experience with us, we sincerely appologize for the communication issues and being unable recreate your concerns. We’ve reached out to you directly to discuss the issues you encountered and to ensure we address all of your concerns thoroughly. We value your feedback and are committed to improving our communication and service. Please feel free to contact us if you have any additional questions or need further assistance.

July 25, 2024

Shawn was excellent. I called ahead of time and everything was perfect when for my appointment. The whole experience was flawless. More

by 16924sd
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Girton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you for your fantastic feedback! We're delighted to hear that Shawn provided excellent service and that your appointment went perfectly. It’s great to know that the whole experience was flawless for you. If there’s anything more we can do for you in the future, please let us know. We look forward to seeing you again!

July 25, 2024

I’ve always had a great experience at VW Ocala. My previous car was a Golf Sportswagen which I got serviced there regularly. Matt followed up with me after my service and talked with me about poten More

by CalvinC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MATTHEW HARTGE
Jul 30, 2024 -

Volkswagen of Ocala responded

Thank you so much for your glowing review! We're thrilled to hear that you’ve consistently had a great experience with us. It’s wonderful to know that Matt, Chris, and Tim provided you with such attentive and accommodating service throughout your car-buying journey. We’re glad we could meet your needs and make the process as smooth as possible. Your recommendation means a lot to us. If there’s anything else we can do for you or your family and friends, please don’t hesitate to reach out. Enjoy your new car!

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