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Volkswagen of Ocala
Ocala, FL
1,588 Reviews
Welcome to Volkswagen of Ocala. We’ve been in the automotive business for more than a decade, and since our start back in 2010, we’ve learned that we love putting our customers first. Our commitment to providing the best customer service possible stems from our many sister stores in the Gettel Automotive Group that are spread across Florida. We carry the Gettel family name with pride because our roots have allowed us the resources of a big company and yet the freedom to create our own unique personality right here in Ocala, FL. You can be sure that no matter who walks through our doors, they’ll be treated with respect and care. We can’t wait to show off our dealership!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,588 reviews
April 23, 2022
I’ve been using this dealership for almost 20 yrs. All employees are friendly and helpful All employees are friendly and helpful More
by Maureen Peterson
Verified CustomerEmployees Worked With
April 23, 2022
Very polite and professional. Was able to negotiate on a price with me and we got the deal done! Was able to negotiate on a price with me and we got the deal done! More
by DREWBUTLER
April 22, 2022
Brought car in for a recall fix. They took me right away, did the job in less than an hour. Very pleasant waiting area. Caleb (service rep.) was very pleasant; They took me right away, did the job in less than an hour. Very pleasant waiting area. Caleb (service rep.) was very pleasant; More
by PVIGNONI
Employees Worked With
April 21, 2022
Very clean & everyone very friendly. Danny was very helpful & always very helpful with anything you need Danny was very helpful & always very helpful with anything you need More
by mengele6159
Employees Worked With
April 20, 2022
Very professional. I trust him and the service department with my car. They always look for recalls and answer any questions I have with my car. I trust him and the service department with my car. They always look for recalls and answer any questions I have with my car. More
by MCHENOWETH001
Employees Worked With
April 20, 2022
This dealership is attentive to our VW needs and are very accommodating. They take pride in helping the customer and doing an outstanding job. accommodating. They take pride in helping the customer and doing an outstanding job. More
by MAlexander
April 19, 2022
I had a great experience here and my salesperson shawn was awesome. And great customer service. Thanks, Erika was awesome. And great customer service. Thanks, Erika More
by erikaf1572
Employees Worked With
April 19, 2022
Very professional and welcoming, I had a great experience and would recommend to anyone looking to get into a new ride! and would recommend to anyone looking to get into a new ride! More
by Mjlafrance97
April 19, 2022
The experience that I had at Volkswagen of Ocala was one of the best that I have had at a car dealership. Ryan, the salesman, that I had was top notch! Even Joe, the financial guy, was extremely kind and r of the best that I have had at a car dealership. Ryan, the salesman, that I had was top notch! Even Joe, the financial guy, was extremely kind and really worked with me to get the best option for our family. Overall, I would recommend anyone to give this dealership a try. For me, it was worth the drive! More
by 4christilivegville
Employees Worked With
Joe Fulner, Ryan McGeehan
April 18, 2022
I came to this dealer after having a bad experience at VW Gainesville. The service at this dealership is unmatched! My service adviser, Caleb, has been nothing short of communicative and professional, provin Gainesville. The service at this dealership is unmatched! My service adviser, Caleb, has been nothing short of communicative and professional, proving excellent customer service along the way. I could not be happier with my experience and I will continue coming to this location. More
by Nilesastephanie
Employees Worked With
