Volkswagen of Ocala

I want to start off by saying, thank you again. I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank y I also want to say thank you to Carlos. For going above and beyond and extending his time in order to help me get a car that was much needed. Thank you to his boss his superiors. Because I know this is probably rare. I don't know, but for me it was a blessing i truly truly enjoyed my experience at this dealership. It is the first time I have ever had a dealership experience where I walked off the lot with a vehicle. I am very grateful for the kindness that the staff extended to us. And making us feel comfortable, my daughter and I, my daughter said, her favorite part was the snacks. I'm gonna say my favorite part outside of purchasing the car. Was that coffee machine that coffee machine was everything and that coffee, it was d*** good. Thank you again, volkswagen of ocala, you guys are bomb.. More

Good over all. The process to complete the sale was a little long, but I guess to be expected. Shawn came to complete the sell on his day off. We appreciated the go The process to complete the sale was a little long, but I guess to be expected. Shawn came to complete the sell on his day off. We appreciated the good transaction. Thanks More

The dealership was attractive, friendly atmosphere. Shawn was helpful, and patient with all my questions. Fortunately, the model I was looking for was on the lot, because it seemed that if I wanted som Shawn was helpful, and patient with all my questions. Fortunately, the model I was looking for was on the lot, because it seemed that if I wanted something else, it would affect the timing and price. So, perhaps a better selection of color and "package" would make a decision easier to make, rather than walking away without a sale. I will not hesitate to stop back in as I familiarize myself with my new car. More

Mr. Carlos Hernández was very professional with his attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or u attitude towards the deal and knowledgeable about the 2025 VW Jetta Sport. Volkswagen of Ocala is highly recommended to anyone looking for a new or used vehicle. Great staff to work with! Thanks to everyone involved in my deal. In addition I will like to mention the great service department being run by the service manager Danny Schlenker. More

Super helpful and great customer service. Helped both my mother and I get new vehicles that met our budgets! Helped both my mother and I get new vehicles that met our budgets! More

The service Carlos provided was wonderful. He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team! He understood our needs, and we were able to get the car we wanted. Thanks to the entire Ocala Volkswagen team! More

Love my new ride! Buying experience was A+ from sales , finance to out the door. Buying experience was A+ from sales , finance to out the door. More

I had a great experience at this dealership, everyone was very accommodating and easy to work with. very accommodating and easy to work with. More

The service team here is absolutely wonderful! I have serviced all of my vehicles here for more than 5 years and have had the opportunity to interact with many of their team members. They provide I have serviced all of my vehicles here for more than 5 years and have had the opportunity to interact with many of their team members. They provide exceptional customer service and everyone is knowledgeable and good at what they do! My service advisor Caleb communicates well, is knowledgeable and treats us like family. Carlos is a highly skilled technician and the quality of his work exceeds my expectations every time. Carlos educates us and keeps us informed about the health of our vehicles and completely takes the worry out of maintaining them! I can not speak highly enough about their service team, they're phenomenal. More

I was treated with Great professionalism, they were sure I was comfortable with my car option. Very knowledgeable about the business which make it easier to finalized the decision. Always fair with pricin I was comfortable with my car option. Very knowledgeable about the business which make it easier to finalized the decision. Always fair with pricing. Carlos Hernandez and his crew very recommended. Easy to work with. More