Volkswagen of Ocala

Austin was great helped me get into a car fast and easy would highly recommend would highly recommend More

Had a great experience buying my new car at VW of Ocala. Carlos and team were extremely knowledgeable and helpful throughout the entire process. Carlos and team were extremely knowledgeable and helpful throughout the entire process. More

The Best Great customer service Miguel was amazing and explain everything about the car no pressure explain everything about the car no pressure More

I’m very grateful for the VW team for making this an easy process for my husband and I. Carlos was super kind and professional! TJ and Chris were also very helpful with our purchase. Thanks to the VW family process for my husband and I. Carlos was super kind and professional! TJ and Chris were also very helpful with our purchase. Thanks to the VW family for our new family car. We love it! More

The salesman, Brandon was understanding of my needs in purchasing a used vehicle. He took me to the right vehicle which I purchased. Very Happy purchasing a used vehicle. He took me to the right vehicle which I purchased. Very Happy More

This was an incredible experience for me. Everyone was warm and welcoming as soon as we entered. Nothing felt hurried or hidden by the salesperson we dealt with.The entire process felt much le Everyone was warm and welcoming as soon as we entered. Nothing felt hurried or hidden by the salesperson we dealt with.The entire process felt much less stressful because he took the time to thoroughly explain everything and make sure all of our questions were addressed. The staff members genuine concern for helping rather than closing deals is visible. More

Gracias señor David Peralta y a Volkswagen dealer por el muy buen servicio!! 100% recomendado. muy buen servicio!! 100% recomendado. More

Not a good experience and I will not purchase a vehicle there again. Had to argue constantly regarding 3,000 mile 90 day warranty. The used vehicle I purchased wasn't vetted enough and had issues constan there again. Had to argue constantly regarding 3,000 mile 90 day warranty. The used vehicle I purchased wasn't vetted enough and had issues constantly for the 3 weeks I had it. They never fixed all issues so finally I traded it back in to VW for a new vw and lost over $5k on the transaction. The reason given was the devaluing of the vehicle however it's back on your lot at the original cost. Now I own a VW that I don't care for but a lesson was learned... I will go elsewhere in the future. If you are looking at used vehicles, I suggest the same. More

Had a great experience. Isaiah was friendly and professional. The sales process was smooth, i did not feel pressured. One of my better experiences with car dealerships and s Isaiah was friendly and professional. The sales process was smooth, i did not feel pressured. One of my better experiences with car dealerships and salesman. Then came the waiting for finance. Still waiting. It’s been over 2 hours. They have one finance manager so the sitting and waiting is wearing me out. Isaiah has been checking on me and still courteous. The time delay has been the only problem. Once I got to the finance manager Cedric it was a breeze. He didn’t pressure me like other finance managers for the extra warranties and packages. He made the final process of the sale smooth and stress free. I would use this dealership and work with their staff again, just be prepared to sit next to their phone charging station, you might be waiting a while. More

El señor Carlos hernandez una persona excelente y el mejor del dealer. muy complacida gracias mejor del dealer. muy complacida gracias More