Volkswagen of New Port Richey
Port Richey, FL
Filter Reviews by Keyword
By Type
Showing 301 reviews
Great Experience, Easy to Make a Purchase I went into Volkswagen of New Port Richey unsure of which car to get altogether, I was deciding between a Honda Civic, a Toyota Carolla, and Volkswage I went into Volkswagen of New Port Richey unsure of which car to get altogether, I was deciding between a Honda Civic, a Toyota Carolla, and Volkswagen’s Jetta. I went in, and was greeted by a salesman by the name of Max Kitchener, who then gave me a tour of the different models of the Volkswagen Jetta. I was sold on the R-Line, but needed it for the right price. After a non pushy negotiation, and a non pushy sales pitch Max and I were able to make a great deal. Max was such a good salesman, I recommended him to a friend the next day who went in a week later and came out with a new Passat. Max makes the experience easy and comfortable, which was great as it was my first ever car purchase. More
Amazing car buying experience I purchased a VW Jetta for my son and John Stubbs was a true professional. From start to finish John and the entire team at Volkswagen of New Port Ric I purchased a VW Jetta for my son and John Stubbs was a true professional. From start to finish John and the entire team at Volkswagen of New Port Richey were fair, upfront and honest. Very smooth, quick and thorough car buying experience! Highly recommend doing business with Volkswagen of NPR. Thanks John More
Great service Clean dealership, great service. Shopped online for a few weeks and found the Touareg I was looking for. Worked out the details via text/phone as I wa Clean dealership, great service. Shopped online for a few weeks and found the Touareg I was looking for. Worked out the details via text/phone as I was over 100 miles away. Jon, Pat, and Max were awesome! Rolled in and all was set. More
wonderful Max and the entire staff that we worked with was great. It was a pleasure to work with this team. All our questions were answered. will not hesitat Max and the entire staff that we worked with was great. It was a pleasure to work with this team. All our questions were answered. will not hesitate to go back for our next car. More
Service or no service? I thought I would try this dealer for service since it's half the distance as my usual. I stopped by a few weeks ago to make an appointment and was to I thought I would try this dealer for service since it's half the distance as my usual. I stopped by a few weeks ago to make an appointment and was told they couldn't fit me in for a few weeks. No problem, wasn't a serious issue, just mostly wanted it looked over before a big trip coming up. I showed up 10 min early to fill out the new customer info and was told after filling it all out that the mechanic was "running late" but was on the way. No problem, I've been there. After a half hour, I checked with Service, still on the way. Waited another half hour, still on the way. Waited a little while more then decided to leave. No apologies, no "Can we reschedule?". Life is short, I need all the hours I can get, I just wasted 2 and a half of them. More
My VW Purchasing experience Max was professional and patient throughout the sale. He listened to what I wanted and was not pushy. I would highly recommend him, you won't be dissa Max was professional and patient throughout the sale. He listened to what I wanted and was not pushy. I would highly recommend him, you won't be dissapointed! More
Excellent Customer Service & Unbeatable Pricing! We had an excellent experience from start to finish at NPR VW... We did our homework and visited 5+ dealerships for competitive pricing and NPR VW be We had an excellent experience from start to finish at NPR VW... We did our homework and visited 5+ dealerships for competitive pricing and NPR VW beat the lowest price by several thousand. They were professional, kind, and willing to work for our business. Our sales rep, Max & Manager Pat were professional, friendly, timely, communicated well, and had the car and paperwork ready before anticipated. We'll shop here again and would recommend this dealership (and Max) to everyone! More
My first VW experience I had been looking for a new car, but had a few specific needs, one a manual transmission, the other a hatchback and the third not black, as living in I had been looking for a new car, but had a few specific needs, one a manual transmission, the other a hatchback and the third not black, as living in FL with a black car for the last 17 years was just too hot. I had been to EVERY dealership, driven everything available with my specs and even tried out other vehicles. But after driving the white GTI, love love love. Thank you Vasili for your pleasant, low key manner, no hard sales, and John the sales manager who did what he needed to to finalize the deal. Not only do I love the car, its amazing, but a dear friend was interested in a Tiguan, I brought her to Vasili and John made the numbers happen and within a few hours she was sporting her new wheels as well. I highly recommend them, when I come in they greet me by name, and even those who weren't involved in my sale, know who I am by the car and greet me as well. It isn't a large dealership, and that is what makes them awesome, they are about personalized service. What could be better than making people happy while spending their money. :-) More
Great customer service I recently purchased my first car from Volkswagen of New Port Richie and all I have to say is how amazing the staff was, I worked with a salesman name I recently purchased my first car from Volkswagen of New Port Richie and all I have to say is how amazing the staff was, I worked with a salesman named Max who was extremely knowledgeable on everything the car had to offer, he and his boss Patrick worked with me to help make sure I was comfortable and happy with my purchase. I would extremely recommend going to this Volkswagen. More
Liars. They will promise you a deal if you have less than perfect credit but when it comes down to it, they will tell you it can't be done. Watch out for Ma They will promise you a deal if you have less than perfect credit but when it comes down to it, they will tell you it can't be done. Watch out for Manager John, General Manager Pat, and Salesman Eric. They will tell you whatever they have to to make you think your deal is going to go through. I didn't even get to test drive the vehicle they said they had but didn't (2018 VW Passat S) because they didn't have one. And they wanted $5000 down because I supposedly had decent credit and no outstanding Bills from what salesman Eric said. And my trade-in only had $2000 negative equity. More