Volkswagen of New Port Richey

Great Exoerience This was a great experience from beginning to end. It was no pressure and just friendly, knowledgeable assistance. Max was a wonderful sales represe This was a great experience from beginning to end. It was no pressure and just friendly, knowledgeable assistance. Max was a wonderful sales representative and really knew his stuff and had a friendly demeanor. Everyone we worked with there from management, to sales reps to finance listened to our desires and concerns and worked with us to make sure they were all met and never tried to over sell us or pressure us. More

Great service Max was a great salesmen. He was very respectful and made the car buying process very easy. Since I bought the car he has reached out and been very he Max was a great salesmen. He was very respectful and made the car buying process very easy. Since I bought the car he has reached out and been very helpful. More

EXCELLENT customer service! THE BEST! Very easy to work with. I will be back.for another vehicle very soon and I will highly recommend working with Max. Great deal. Thanks Max. Very easy to work with. I will be back.for another vehicle very soon and I will highly recommend working with Max. Great deal. Thanks Max. More

Good group of people I bought a Ford F-150 used with the lift and tires. I had some issues with it but they went over all issues and made everything better than new. Thank I bought a Ford F-150 used with the lift and tires. I had some issues with it but they went over all issues and made everything better than new. Thank you all! More

Great sales rep fair prices and best service My family currently ownes 3 vws. We have purchased from 2 other local dealers. Our experince with Max @ VW of NPR was by far the best! His integrity a My family currently ownes 3 vws. We have purchased from 2 other local dealers. Our experince with Max @ VW of NPR was by far the best! His integrity and no presure sales approach made my wife an I feel at ease. The sales team explained in simple terms how pricing and rebates worked and allowed us time to think about our purchase! Their price was fair and my past experience with their serive dept. made it a no brainer! Thanks Max More

Our salesman was great Our experience at volkswagen was great our sales person John Stubbs was excellent he made our car buying experience very enjoyable i would reccomend v Our experience at volkswagen was great our sales person John Stubbs was excellent he made our car buying experience very enjoyable i would reccomend volkwagen of New port Richy and John stubbs to everyone thanks again john More

Car buying I was looking for a car. Called the dealership to see if it was still available. When I arrived at the dealership, the car was gassed up and ready for I was looking for a car. Called the dealership to see if it was still available. When I arrived at the dealership, the car was gassed up and ready for me to test drive! More

Please avoid this dealership and respect your time and money Manager was very rude. Dealer was beginner with lack of knowledge about details. I knew much more about specific car, their inventory status and price Manager was very rude. Dealer was beginner with lack of knowledge about details. I knew much more about specific car, their inventory status and prices . More

John made our experience great Thanks for your patience and kindness today. Ray & I wish you well with VW. You have the personality to do so, and I would recommend anyone to buy th Thanks for your patience and kindness today. Ray & I wish you well with VW. You have the personality to do so, and I would recommend anyone to buy their new car from you. More

cheated on me, stole my money, Misleading and Fraud! From Robert Castellano, through Jon Stube and ending up at Robert Wrightsman, I ended up signing a contract that I was first forced to sign with a smi From Robert Castellano, through Jon Stube and ending up at Robert Wrightsman, I ended up signing a contract that I was first forced to sign with a smile because it wasn't worth it to print again for that small difference to accept that I already had more than 330 miles and the contract shows 59 miles. the contract was for 36 months, and I find it's now 48 months. The dealer fee was calculated to be $699 and the contract shows $899, the funny thing is that Jon Stube told me that they increased it, which is a lie, he stole 200.00 from me, I have an email sent by him saying the dealer fee was $699.00 In this contract, we asked you to add 1,000 from the cancellation of the previous lease contract, in the payment it was calculated based on 36, but this is now multiplied by 48, where they stole 332.96 (John Stube said that these were the finance charges which would be 15% of interest charge). The service contract was calculated at $1,192.68 for 36 months, but now it is multiplied by 48 taking the expense to $1,590.24 they added 397.56, they stole from us. All these problems were the result of trusting Roberto Castellano since he represented our business with the manager. The manager made some calculations that based on our desire for 36 were acceptable, but the great manipulator and executor of these violations was the financial manager Robert Wrightsman. We now have a number of violations of the State of Florida statutes that will be seen with attorneys. These gentlemen were very sweet during the process that we trusted> But as soon as we began to ask for answers their answers constitute frauds. Now we have a contract that will last 48 months instead of 36 months. We found out that they are a NON-TRUSTY business. And after 5 hours waiting for the documentation to be completed we were exhaust, and they played us and we ended forced to sign a contract that we had no time to read. More